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What is TrueSight Infrastructure Management?

Improve your operational effectiveness by moving away from the traditional bottom-up approach to IT infrastructure management. Focus on overseeing business processes and managing events by recognizing and assessing incidents that affect the organization, then respond in a timely manner. Implement and carry out telemetry from the end user's perspective to adeptly address business obstacles rather than simply reacting to fluctuations in infrastructure components. By delving into the key metrics, events, and logs of the infrastructure, TrueSight enables you to address the underlying causes of application performance issues. With the aid of predictive analytics, it can notify IT teams when a metric deviates from acceptable levels up to three hours before it surpasses the predefined baseline. Additionally, it is essential to identify and prioritize the most pressing business challenges, regardless of their sources, to greatly enhance the efficiency of subsequent event and impact management processes. This proactive strategy not only improves IT resilience but also ensures that operations run more smoothly and align better with organizational goals, thereby fostering a culture of continuous improvement and adaptability.

What is Absolute Performance?

Absolute Performance delivers essential proactive support for infrastructure and applications, ensuring round-the-clock monitoring, management, and modernization services that alleviate technical and security concerns. Our commitment to harnessing technology is geared towards enhancing your business's overall performance. Each year, IBM honors a single company from a competitive pool of thousands of Managed Services Providers (MSP) across North America with the prestigious Leadership in Technology and Innovation award, highlighting our dedication to excellence in this field. This recognition underscores our efforts to stay ahead in a rapidly evolving technological landscape.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com

Company Facts

Organization Name

Absolute Performance

Date Founded

1997

Company Location

United States

Company Website

www.absolute-performance.com

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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