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Ratings and Reviews 0 Ratings
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What is TrueSight Operations Management?
TrueSight Operations Management delivers an all-encompassing approach to performance monitoring and event management. Utilizing AIOps, it is capable of learning from patterns, correlating, analyzing, and prioritizing event data continuously, which empowers IT operations teams to swiftly identify, locate, and resolve issues. Furthermore, it proactively identifies data anomalies and sends alerts to preemptively tackle potential challenges before they impact services. TrueSight Infrastructure Management specifically aims to pinpoint and resolve performance hurdles before they can disrupt business functions, as it independently learns the standard behavior of your infrastructure and activates alerts solely when intervention is necessary. This targeted approach enables IT teams to focus on the most pressing events that influence both their operations and the broader business landscape. In addition, TrueSight IT Data Analytics harnesses machine-assisted methods to sift through log data, metrics, events, changes, and incidents, allowing users to efficiently traverse extensive data sets with a single click, thereby accelerating problem resolution. Ultimately, these integrated solutions not only streamline IT operations but also significantly enhance overall service reliability, paving the way for a more resilient business environment. Moreover, the adoption of these tools fosters a proactive IT culture that prioritizes continuous improvement and operational excellence.
What is OpenText AI Operations Management?
OpenText AI Operations Management, formerly known as Operations Bridge, is a powerful enterprise solution that leverages full-stack AIOps to transform IT operations management across hybrid, multicloud, and on-premises infrastructures. The platform automates the discovery of services and their dependencies, providing continuous monitoring and real-time event correlation across all layers of the IT environment to restore complete observability. By consolidating data from diverse toolsets, it enables IT teams to detect service slowdowns quickly and gain actionable insights to resolve issues faster. Organizations can choose between SaaS or on-premises deployment models, allowing for a tailored approach that balances the need for speed, flexibility, and full control. Advanced AI-driven analytics automatically group related events, significantly reducing alert noise and accelerating root cause analysis, which improves mean time to repair (MTTR). Embedded automation streamlines remediation with thousands of pre-configured operations, minimizing manual workload and human error. The solution also provides rich service performance insights, helping organizations identify and address resource constraints whether on cloud, on-premises, or across XaaS platforms. OpenText AI Operations Management integrates smoothly with existing IT toolchains and processes, enhancing operational intelligence and decision-making. Professional services and premium support ensure successful deployment and ongoing optimization. Overall, the platform empowers enterprises to work smarter, improve IT reliability, and accelerate digital transformation initiatives.
Integrations Supported
BMC Middleware Management
Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Slack
Swimlane
Integrations Supported
BMC Middleware Management
Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
Slack
Swimlane
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.bmc.com
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.opentext.com/products/ai-operations-management
Categories and Features
Log Management
Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs
Categories and Features
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring