Trustivo Reviews & Ratings

Trustivo

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What is Trustivo?

Trustivo acts as an all-encompassing solution for crafting reviews and managing a brand's online reputation, allowing companies to gather and oversee customer feedback efficiently from platforms like Google, Facebook, and Trustpilot. It offers automation tools for sending out review requests via SMS and email, making it easy to collect insights immediately after a purchase or service interaction. Alongside digital collection methods, Trustivo provides physical options such as QR codes and tap-to-review cards, enabling customers to submit feedback effortlessly using their smartphones while at the venue. With a user-friendly centralized dashboard, businesses can monitor reviews, track ratings, and engage with customer feedback from multiple sources all in one place. By simplifying the review gathering process and improving reputation management, Trustivo enhances a company's online presence, cultivates customer loyalty, and aids in attracting new clients. This platform represents a significant innovation in how businesses can interact with their customers and effectively manage their reputations online, ultimately leading to stronger relationships and increased trust. Additionally, Trustivo empowers businesses to respond proactively to customer sentiments, further solidifying their commitment to excellent service.

What is FeedbackExpress?

You can now easily commence official Amazon rating requests by leveraging the same system that drives the Request a Review feature in Seller Central, eliminating the need for manual clicks on each order and alleviating compliance worries, as the entire process is automated and fully compliant with Amazon's policies. In 2019, eDesk broadened its services by acquiring FeedbackExpress, a well-regarded tool designed to improve Amazon feedback and safely bolster seller reviews. Over the years, we have gathered essential insights from FeedbackExpress users and integrated them into the eDesk Feedback product that is now widely appreciated. FeedbackExpress users have favored the eDesk Feedback solution for its compliant and automated method of securely collecting feedback and reviews. Furthermore, they appreciate the capability to obtain reviews across various platforms, such as Amazon, eBay, Trustpilot, and Google My Business, which greatly enhances their online store conversions. This cohesive strategy not only simplifies the feedback collection process but also elevates the overall customer experience across a range of online marketplaces, fostering customer loyalty and encouraging repeat business. By consistently improving these systems, eDesk ensures that sellers remain competitive in an ever-evolving market.

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Integrations Supported

Better Business Bureau (BBB)
Facebook
Google Business Profile
Healthgrades
HomeAdvisor
Tripadvisor
Trustpilot
Zillow

Integrations Supported

API Availability

API Availability

Pricing Information

$49/month
Trustivo Pro costs US$49 per location per month. Includes a 14-day free trial, no setup fees, and cancellation anytime. Contact Trustivo for volume pricing for franchises and larger groups.
Free Trial Offered?

Pricing Information

$20 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Trustivo

Date Founded

2025

Company Location

Australlia

Company Website

trustivo.com

Company Facts

Organization Name

FeedbackExpress

Company Location

United Kingdom

Company Website

www.edesk.com/feedbackexpress/

Categories and Features

Reputation Management

Response Management
Review Generation

Categories and Features

Customer Experience

Feedback Management

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