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Trustivo acts as an all-encompassing solution for crafting reviews and managing a brand's online reputation, allowing companies to gather and oversee customer feedback efficiently from platforms like Google, Facebook, and Trustpilot. It offers automation tools for sending out review requests via SMS and email, making it easy to collect insights immediately after a purchase or service interaction.
Alongside digital collection methods, Trustivo provides physical options such as QR codes and tap-to-review cards, enabling customers to submit feedback effortlessly using their smartphones while at the venue. With a user-friendly centralized dashboard, businesses can monitor reviews, track ratings, and engage with customer feedback from multiple sources all in one place.
By simplifying the review gathering process and improving reputation management, Trustivo enhances a company's online presence, cultivates customer loyalty, and aids in attracting new clients. This platform represents a significant innovation in how businesses can interact with their customers and effectively manage their reputations online, ultimately leading to stronger relationships and increased trust. Additionally, Trustivo empowers businesses to respond proactively to customer sentiments, further solidifying their commitment to excellent service.
What is RightResponse AI?
RightResponse AI is an innovative platform designed for the effective management of reviews and reputation, specifically catering to businesses with physical locations, multi-location brands, agencies, and large enterprises. The platform employs a sophisticated multi-agent response workflow that categorizes the process into several distinct phases, such as understanding reviews, ensuring safety, evaluating themes, selecting pre-approved messaging, planning, drafting, and conducting final quality assurance checks. Teams can choose to publish responses automatically or opt for human oversight, utilizing a rich repository of approved information pertinent to the business, brand, and specific locations as needed. Moreover, the platform enables the dispatching of customized email and SMS requests for reviews, aggregates and monitors reviews, converts customer feedback into actionable Voice of Customer insights, assesses competitor reviews, and keeps track of rankings on Google Maps. RightResponse AI is also adept at managing multiple locations, offers a Done For You service, provides agency white-label options, and supports integrations with platforms such as Google Business Profile, Trustpilot, and Zapier, in addition to having an Open API for extended customization. With pricing beginning at $10 per location each month, enhanced by usage credits, various plans including Core, Pro, and Pro+ are available to accommodate different business requirements. This all-encompassing solution not only aids businesses in bolstering their online presence but also streamlines the management of their reputation effectively, ultimately contributing to greater customer satisfaction and loyalty. By harnessing the power of RightResponse AI, businesses can navigate the complexities of online reputation management with confidence and ease.
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Integrations Supported
Google Business Profile
Trustpilot
Better Business Bureau (BBB)
Facebook
Healthgrades
HomeAdvisor
Tripadvisor
Zillow
API Availability
API Availability
Has API
Pricing Information
$49/month
Trustivo Pro costs US$49 per location per month. Includes a 14-day free trial, no setup fees, and cancellation anytime. Contact Trustivo for volume pricing for franchises and larger groups.
Free Trial Offered?
Pricing Information
$10/location/month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Trustivo
Date Founded
2025
Company Location
Australlia
Company Website
trustivo.com
Company Facts
Organization Name
RightResponse AI, Inc.
Date Founded
2022
Company Location
United States
Company Website
www.rightresponseai.com
Categories and Features
Reputation Management
Response Management
Review Generation
Categories and Features
AI Review Management
Not specified
Reputation Management
Not specified
Review Management
Not specified