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What is Trustivo?

Trustivo acts as an all-encompassing solution for crafting reviews and managing a brand's online reputation, allowing companies to gather and oversee customer feedback efficiently from platforms like Google, Facebook, and Trustpilot. It offers automation tools for sending out review requests via SMS and email, making it easy to collect insights immediately after a purchase or service interaction. Alongside digital collection methods, Trustivo provides physical options such as QR codes and tap-to-review cards, enabling customers to submit feedback effortlessly using their smartphones while at the venue. With a user-friendly centralized dashboard, businesses can monitor reviews, track ratings, and engage with customer feedback from multiple sources all in one place. By simplifying the review gathering process and improving reputation management, Trustivo enhances a company's online presence, cultivates customer loyalty, and aids in attracting new clients. This platform represents a significant innovation in how businesses can interact with their customers and effectively manage their reputations online, ultimately leading to stronger relationships and increased trust. Additionally, Trustivo empowers businesses to respond proactively to customer sentiments, further solidifying their commitment to excellent service.

What is SurgePoint?

SurgePoint represents a state-of-the-art solution for managing reputation and marketing that helps enterprises secure more 5-star ratings, build trust, and boost their income by optimizing the management of review and referral initiatives while integrating feedback from key platforms like Google, Facebook, and Yelp into a single dashboard. The platform automates the solicitation of reviews after customer interactions, freeing businesses from the tedious task of manually gathering feedback, while compiling all reviews into a comprehensive reputation dashboard that makes it easier to oversee, respond to, and manage online reputation. Additionally, SurgePoint equips businesses with tools to automate referral requests at crucial junctures, enabling them to evaluate campaign effectiveness through real-time analytics and utilize AI-driven insights to identify patterns in customer sentiments, thereby enhancing services in response to feedback. Moreover, it offers follow-up reminders that encourage repeat business and strengthen customer loyalty, along with seamless compatibility with widely-used CRMs, allowing organizations to quickly implement customized campaigns that resonate with their target audience. By leveraging this advanced platform, businesses can significantly improve their online visibility, foster customer engagement, and accelerate growth in an increasingly competitive landscape, ultimately positioning themselves for long-term success. Thus, SurgePoint not only enhances operational efficiency but also empowers businesses to cultivate stronger relationships with their customers.

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Integrations Supported

Facebook
Google Business Profile
Healthgrades
Tripadvisor
Angi
Better Business Bureau (BBB)
Google
HomeAdvisor
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
ServiceTitan
Trustpilot
Yelp
Zendesk
Zillow
Zoho CRM

Integrations Supported

Facebook
Google Business Profile
Healthgrades
Tripadvisor
Angi
Better Business Bureau (BBB)
Google
HomeAdvisor
Housecall Pro
HubSpot CRM
Jobber
Mindbody
Salesforce
ServiceTitan
Trustpilot
Yelp
Zendesk
Zillow
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$69/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trustivo

Date Founded

2025

Company Location

Australlia

Company Website

trustivo.com

Company Facts

Organization Name

SurgePoint

Company Website

www.thesurgepoint.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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