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What is Tuskr?

Tuskr gives quality assurance teams a centralized environment for planning, executing, and monitoring testing activities. Users can structure test libraries, manage manual and automated runs, log defects, and review progress through flexible dashboards and reports. The platform also supports AI-powered assistance and connects with popular development, communication, automation, and time-tracking applications.

What is OmniPanel?

Software designed for collaborative efforts streamlines the automation of reporting customer insights and facilitates the smooth handover of cases to internal departments. This innovation sharpens the organization's concentration on significant, recurring user issues while allowing for the development of specialized dashboards that cater to specific problems. It collects all pertinent cases and contextual information related to any customer challenge, enabling teams to collaborate effectively from a single platform to tackle issues promptly. By assessing customer sentiment on various subjects, organizations can transcend conventional metrics like NPS and CSAT to attribute financial implications to particular challenges. Thematic insights play a crucial role in swiftly resolving ongoing customer concerns, as they facilitate the quick organization of cases that represent any issue in need of attention. OmniPanel aggregates data from your support system and other relevant data sources, optimizing operations so that you won't have to recreate any report again. Tailor customer experience dashboards to address the distinct challenges faced by your organization, ensuring they operate autonomously without the need for further input. Eliminate the tedious task of monitoring warranty claims, product faults, lost items, or other customer challenges, making the process significantly more manageable. Furthermore, leveraging these tools empowers teams to boost their response capabilities and elevate overall customer satisfaction, ultimately driving better business outcomes. By streamlining these processes, organizations can foster a more responsive and engaged customer service environment.

Media

Media

Integrations Supported

Attentive
ClickUp
Freshdesk
Gorgias
Happy Returns
Jira
Klaviyo
Loop Returns
Mailchimp
Make
Microsoft Teams
PowerReviews
SendGrid
ShipStation
Shortcut
Slack
Trello
Zapier
Zapier Canvas
monday AI work platform

Integrations Supported

Attentive
ClickUp
Freshdesk
Gorgias
Happy Returns
Jira
Klaviyo
Loop Returns
Mailchimp
Make
Microsoft Teams
PowerReviews
SendGrid
ShipStation
Shortcut
Slack
Trello
Zapier
Zapier Canvas
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

$0 per user per month
The starting price of Tuskr is $0 per user per month. It offers four pricing plans:

Free: $0 per user per month
Team: $9 per user per month
Business: $15 per user per month
Enterprise: $29 per user per month

Tuskr also offers a free trial, with no credit card required.
Free Version
Free Trial Offered?

Pricing Information

$39 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tuskr

Date Founded

2001

Company Location

India

Company Website

tuskr.app/

Company Facts

Organization Name

OmniPanel

Date Founded

2020

Company Location

United States

Company Website

www.omnipanel.io/product

Categories and Features

API Testing

Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Test Management

Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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