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What is Tustena CRM?

Tustena CRM showcases the forefront of extended customer relationship management solutions provided by the TeamSystem group. Since its launch in 2003, it has positioned itself as one of the most thorough and competitive CRM offerings in the market, drawing on deep Italian expertise and research. The competitive landscape has evolved from a focus on production systems to an emphasis on improving customer service and managing business relationships more effectively. By incorporating Tustena CRM into their suite of management tools, organizations can greatly improve their customer monitoring, reduce costs, and increase profitability. This platform efficiently organizes vital services and automations related to customer management, optimizing both time and resource utilization. With Tustena CRM, the processes of tracking activities, scheduling appointments, and managing email communications turn into a collaborative endeavor, leading to a significant reduction in the time spent searching for information within the organization. As a result, businesses not only enhance their operational efficiency but also cultivate a more streamlined and effective approach to managing customer relationships. Ultimately, Tustena CRM represents a pivotal tool for companies aiming to thrive in a customer-centric market.

What is Decision Time Risks?

Established in 2003, Decision Time was born out of the understanding that many leaders faced challenges with cumbersome and incompatible tools for guiding their organizations. Our primary goal has always been to streamline effective governance practices and improve strategic performance management for these leaders. In creating Decision Time, we sought to remove barriers that impede collaboration between people and technology, paving a clear and actionable path toward fulfilling strategic goals. We are strong proponents of the idea that individuals achieve their highest potential when armed with the right tools—software that is intuitive, collaborative, and secure. Leveraging our vast collective experience, we work diligently each day to simplify governance and tasks driven by knowledge. Our unwavering commitment to delivering an exceptional product and nurturing reliable relationships with our clients remains at the forefront of our efforts. We envision a future where everyone can find value in using Decision Time software, regardless of their technical proficiency. Acknowledging that our software needs to be both intuitive and enjoyable, we understand that our objective is not yet fully realized, driving us to pursue ongoing enhancements. As we continue to evolve, we are steadfast in our mission to refine our solutions to guarantee the utmost satisfaction for our users, ensuring they can confidently navigate their governance challenges.

Media

Media

Integrations Supported

Microsoft Excel

Integrations Supported

Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Digita

Company Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Company Facts

Organization Name

Decision Time

Date Founded

2003

Company Location

United Kingdom

Company Website

www.decisiontime.co.uk/about-decision-time-board-risk-software

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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