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What is Twenty-First Century Hotel Software?
The Inn System software has revolutionized our hotel operations by improving efficiency, addressing cash management challenges, and boosting staff morale, all with a strong focus on guest satisfaction. This user-friendly Windows-based graphical point-and-click system encompasses a comprehensive set of property management functionalities, including managing reservations, front desk processes, check-ins and check-outs, night audits, housekeeping duties, property maintenance, and guest history documentation. It also features a robust general management tool, a back-office interface, and an integrated credit card processing solution, which facilitates automated email confirmations for bookings. Furthermore, the system integrates smoothly with online reservation platforms, allows for driver's license scanning, and handles credit card transactions via an online gateway. It efficiently posts phone calls to guest accounts and can export relevant financial data to QuickBooks for accounting needs. Hotel owners and managers benefit from the ability to access the system remotely from their homes, and the software provides customizable, professional forms that proudly display the hotel’s branding, including its logo, name, address, phone number, and website. With all these advanced features, the Inn System not only streamlines operational tasks but also plays a significant role in delivering a more tailored and memorable experience for each guest. Ultimately, this innovative software represents a vital investment in the future success of our hotel.
What is Hotel Management System PMS?
The comprehensive revenue management system continually fine-tunes product offerings, pricing strategies, and occupancy rates. It also includes a room assignment feature that is optimized for the system, allowing for manual adjustments as needed. One accommodation option can be marketed in various formats, including a hotel room, an apartment, or a shared hostel environment. Housekeeping staff can easily update room statuses via a mobile interface that syncs automatically with the property management system (PMS). Pricing models are adaptable and can vary based on several factors, including agents, days of the week, occupancy levels, length of stay, and advance booking times. This system supports a wide array of trip durations, contact methods, and meal plans all managed within a single booking. Invoicing can be easily split among various addresses, guests, or billing periods to enhance flexibility. Services may be designed to represent a percentage of the total invoice or to include a breakdown of specific charges, such as local taxes and fees for credit card processing. Notifications regarding room allocations are dispatched, allowing the team leader to assign group members to their designated rooms efficiently. Moreover, the entire payment process is conducted online, which is necessary for issuing a mobile key, ensuring a smooth experience for guests. This integrated strategy not only improves operational efficiency but also significantly boosts customer satisfaction through its adaptable and effective management practices, proving to be a vital asset in today's competitive hospitality landscape.
Integrations Supported
FLEXIPASS
FairPlanner
PickupTracking
RevControl
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Twenty-First Century
Company Location
United States
Company Website
www.21stcenturycompany.com
Company Facts
Organization Name
ASSD
Company Location
Germany
Company Website
www.assd.com/en/products-2/web-based-pms/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental