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What is Twenty-First Century Hotel Software?
The Inn System software has revolutionized our hotel operations by improving efficiency, addressing cash management challenges, and boosting staff morale, all with a strong focus on guest satisfaction. This user-friendly Windows-based graphical point-and-click system encompasses a comprehensive set of property management functionalities, including managing reservations, front desk processes, check-ins and check-outs, night audits, housekeeping duties, property maintenance, and guest history documentation. It also features a robust general management tool, a back-office interface, and an integrated credit card processing solution, which facilitates automated email confirmations for bookings. Furthermore, the system integrates smoothly with online reservation platforms, allows for driver's license scanning, and handles credit card transactions via an online gateway. It efficiently posts phone calls to guest accounts and can export relevant financial data to QuickBooks for accounting needs. Hotel owners and managers benefit from the ability to access the system remotely from their homes, and the software provides customizable, professional forms that proudly display the hotel’s branding, including its logo, name, address, phone number, and website. With all these advanced features, the Inn System not only streamlines operational tasks but also plays a significant role in delivering a more tailored and memorable experience for each guest. Ultimately, this innovative software represents a vital investment in the future success of our hotel.
What is Smart Finder?
Optimize your front-desk functions with ease and efficiency, allowing for a greater emphasis on improving guest satisfaction. Maintain crucial guest data throughout their stay to build a customized guest profile that helps in quickly identifying returning guests. This capability enhances personalization and can be tailored to meet your specific operational requirements. Gather all reservations from various sources into one streamlined interface, which enables automatic booking creation for guests, alongside sending e-booking confirmations integrated with a payment gateway. Effortlessly set up multiple pricing structures, including those for promotions and specific customer segments, applying these preset rates to align with your guests' expectations without any complications. Improve housekeeping operations by automating duties such as inventory management and updates on room status, while ensuring smooth collaboration with other departments to prevent any errors that could lead to guest discontent. With a comprehensive suite of tools available, managing all facets of your hotel becomes a seamless process. Our platform features state-of-the-art technology tailored for the hospitality sector, ensuring that you remain competitive in the market. By leveraging these innovative capabilities, you can craft an unforgettable experience for your visitors, fostering loyalty and encouraging repeat visits. Ultimately, this holistic approach to hotel management not only enhances operational efficiency but also elevates the overall guest experience, driving long-term success for your establishment.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Twenty-First Century
Company Location
United States
Company Website
www.21stcenturycompany.com
Company Facts
Organization Name
Smart Finder
Date Founded
1997
Company Location
Thailand
Company Website
smartfinder.asia/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management