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What is UBSplus?

UBSplus® Utility Billing Software was created with the Utility Industry in mind, aiming to optimize tasks related to customer service, billing, and payment collection. Since it was launched in 1984, UBSplus® has undergone regular updates to adapt to the changing billing needs for services such as water, sewer, electricity, gas, and waste management. The software processes payments, adjustments, and various charges in real-time, allowing for immediate updates to customer accounts. One notable feature is the “Print Cash Receipts” function, which supports cash register-style payment entries, making it ideal for both front window and drive-through payment scenarios. This feature not only automatically calculates changes but also prints receipts using a specific printer for convenience. Moreover, a practical “Find” function enables users to search for customer accounts through multiple identifiers, including account number, last name, first name, phone number, social security number, or zip code. For even faster operations, the inclusion of barcoded account numbers on customer bills allows users to streamline payment entries with our Auto Sensing Barcode Scanner, enhancing the overall billing workflow. This all-encompassing approach ensures that every facet of utility billing is managed proficiently, thereby significantly boosting customer satisfaction and operational efficiency. As a result, UBSplus® continues to be a vital tool for utility providers looking to improve their service delivery.

What is EDIFICE?

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

Media

Media

Integrations Supported

ACCEO Retail-1
FundCount

Integrations Supported

ACCEO Retail-1
FundCount

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Utility Data Systems

Date Founded

1972

Company Website

udsinc.com/utility_billing_software.htm

Company Facts

Organization Name

Northern Data Systems

Company Website

www.ndsys.com/software/utility-billing/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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