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What is UNGUESS?

The UNGUESS crowd-testing platform provides valuable insights and effective testing outcomes through the involvement of thousands of dedicated and skilled individuals. As businesses face increasing challenges in delivering consistent and high-quality experiences due to the swift advancement of digital technology, utilizing the UNGUESS platform enables them to tap into a global network of testers. This engagement not only enhances the quality, user experience, and security of digital products but also guarantees quick results whenever needed. By involving real testers on actual devices, businesses can crowd-test their digital offerings effectively. Leveraging feedback from this diverse group can help in crafting a superior customer experience. Additionally, companies have the option to build their own dynamic communities to conduct research across various domains, including UX, CX, and marketing strategies, thus ensuring tailored crowdsourced solutions that align with their specific needs. Ultimately, the power of crowd testing can significantly elevate the overall effectiveness of digital products.

What is SmartCrowd?

Invite those with a profound knowledge of your offerings to join the SmartCrowdâ„¢ platform. Our cutting-edge digital onboarding process assesses their skills, language capabilities, and passion for your brand. Within a few hours, you can build a strong team of experts available 24/7, fluent in various languages. Seamlessly connect SmartCrowd to your existing digital platforms or CRM systems through simple APIs. Alternatively, you can swiftly deploy Limitless Live Messenger, our messaging solution, on any website or application. Experts are paid in your local currency for every completed task, ensuring fairness in compensation. With a dynamic pricing model that takes into account factors such as task difficulty, time of day, and market demand, you can guarantee that you always have the right resources at your disposal. This adaptability fosters a personalized approach to managing your resources, ultimately improving your operational effectiveness while providing unparalleled support for your customers. By embracing this innovative approach, you can maximize your team's potential and responsiveness.

Media

Media

Integrations Supported

Azure DevOps Server
Genesys Cloud CX
Helpshift
IFTTT
Jira
Mantis
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Redmine
Salesforce
Slack
Zapier
Zendesk

Integrations Supported

Azure DevOps Server
Genesys Cloud CX
Helpshift
IFTTT
Jira
Mantis
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Redmine
Salesforce
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UNGUESS

Company Location

Italy

Company Website

unguess.io

Company Facts

Organization Name

Limitless Technology

Date Founded

2016

Company Location

United Kingdom

Company Website

www.limitlesstech.com/platform/

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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