Company Website

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 95 Ratings

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zendesk
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Outlook
NetSuite
Pipedrive
ServiceNow
Slack
Sugar Market
Sugar Sell
Zoho CRM

Integrations Supported

Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zendesk
Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Outlook
NetSuite
Pipedrive
ServiceNow
Slack
Sugar Market
Sugar Sell
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$19.40/User/Month
Free Trial Offered?
Free Version

Pricing Information

$14.95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NEC Corporation

Date Founded

1899

Company Location

Japan

Company Website

univergeblue.com

Company Facts

Organization Name

ULTATEL

Company Location

United States

Company Website

www.ultatel.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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