Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    138 Ratings
    Company Website
  • Vivantio Reviews & Ratings
    504 Ratings
    Company Website
  • Atera Reviews & Ratings
    2,852 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website
  • Canfigure Reviews & Ratings
    25 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    148 Ratings
    Company Website
  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • Auvik Reviews & Ratings
    650 Ratings
    Company Website
  • Device42 Reviews & Ratings
    173 Ratings
    Company Website

What is USU IT Service Management?

USU IT Service Management (ITSM) functions as a comprehensive software solution that not only meets traditional ITSM requirements but also integrates various additional service domains relevant to your business. By adopting ITSM as the central tool for managing enterprise services within your organization, you can effectively enhance and automate workflows across multiple sectors. This adaptable and scalable solution is specifically designed to manage your complex service operations, evolving seamlessly to accommodate your changing needs. USU IT Service Management stands out as one of the few ITSM platforms worldwide that closely aligns with leading ITIL® standards. Rely on this premier ITSM solution, which has consistently attained the highest levels of certification from recognized international entities, demonstrating its exceptional reliability and quality. Developed with pride in Germany, this ITSM solution outperforms many offerings from international competitors, ensuring that your organization remains at the cutting edge of service management advancements. Discover how a thoughtfully designed solution can significantly improve your organization's service delivery and overall efficiency! By implementing USU ITSM, you position your enterprise for sustained success and innovation in service management.

What is CIO COCKPIT?

With preconfigured dashboards and user-friendly views, you can launch operations instantly, fostering transparency in your data without needing specialized data expertise while also improving operational efficiency. Data is aggregated and presented according to industry best practices, tailored to meet customer requirements. Utilizing existing widgets allows for the rapid analysis of key performance indicators (KPIs), which streamlines the decision-making process by providing quicker and more informed insights. Managing IT operations becomes effortless with just a single click. The CIO Cockpit essentials solution equips IT operations managers with a streamlined method to understand their IT landscape by delivering crucial metrics and KPIs for all assets involved. Information collected from various systems is organized and displayed in predefined views, facilitating the prompt identification of anomalies or noteworthy changes that require immediate action. Furthermore, CIO Cockpit essentials generates standardized IT reports in PDF format, suitable for CIO reports, management summaries, or comprehensive documentation, ensuring that all important insights are easily accessible. This instant access to vital information not only empowers IT managers but also enhances their ability to maneuver through the complexities of their operations with confidence and agility, ultimately leading to more effective strategic planning.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

USU Software

Date Founded

1977

Company Location

Germany

Company Website

www.usu.com/en-us/solutions/usu-it-service-management/

Company Facts

Organization Name

DextraData

Date Founded

1995

Company Location

Germany

Company Website

www.ciocockpit.net

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Categories and Features

Popular Alternatives

EcholoN Reviews & Ratings

EcholoN

mIT solutions

Popular Alternatives

MagicOrange Prism Reviews & Ratings

MagicOrange Prism

MagicOrange
netinsight ITFM Reviews & Ratings

netinsight ITFM

netinsight
Freshservice Reviews & Ratings

Freshservice

Freshworks