AdRem NetCrunch
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Ratings and Reviews 165 Ratings
What is USU IT & Service Monitoring (ZIS)?
The USU ZIS IT & Service Monitoring solution offers a highly automated and well-integrated platform that is tailored for comprehensive supervision of your hybrid system environment, services, and workflows. It is certified in all 16 ITIL® disciplines, which demonstrates its adherence to established industry standards. Furthermore, the solution has achieved PinkVerify™ certification in key areas such as Event Management, Availability Management, and Capacity Management, reflecting a commitment to a standardized and service-oriented framework for IT service management. This monitoring solution is especially advantageous for organizations in need of automated oversight functionalities. With a wealth of project experience, our team of monitoring experts takes a hands-on approach to both the deployment of your system and the training of your staff, facilitating rapid proficiency with the tool and enhancing the return on your investment. In addition to improving user competence, this focus on training ensures that organizations can leverage the solution to its fullest potential. Ultimately, USU’s monitoring solution is a vital asset for boosting operational efficiency and improving service quality across various sectors.
What is AdRem NetCrunch?
NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts.
NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics.
Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools.
NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems.
NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.
Integrations Supported
Active Directory
AlertOps
Amazon Simple Notification Service (SNS)
Asana
Clickatell
ConnectWise PSA
Freshdesk
Freshservice
IFTTT
Jira
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Supported Platforms
Windows
On-Prem
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
USU Software
Date Founded
1977
Company Location
Germany
Company Website
www.usu.com/en-us/solutions/usu-it-service-monitoring/
Company Facts
Organization Name
AdRem Software
Date Founded
1998
Company Location
United States
Company Website
www.adremsoft.com
Categories and Features
IT Alerting
Not specified
IT Infrastructure Monitoring
Not specified
IT Management
User Activity Monitoring
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance
Capacity Planning
Not specified
Cloud Monitoring
Not specified
Configuration Management
Infrastructure Automation
Node Management
Reporting Analytics / Visualization
Data Center Management
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Database Monitoring
Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting
Database Performance Tuning
Not specified
DNS Monitoring
Not specified
File Integrity Monitoring
Not specified
Hardware Monitoring
Not specified
IP Scanners
Not specified
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Log Monitoring
Not specified
Network Assessment
Not specified
Network Bandwidth Monitoring
Not specified
Network Discovery
Not specified
Network Mapping
Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Observability
Not specified
Server Monitoring
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management
VoIP Monitoring
Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting