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What is USU IT & Service Monitoring (ZIS)?

The USU ZIS IT & Service Monitoring solution offers a highly automated and well-integrated platform that is tailored for comprehensive supervision of your hybrid system environment, services, and workflows. It is certified in all 16 ITIL® disciplines, which demonstrates its adherence to established industry standards. Furthermore, the solution has achieved PinkVerify™ certification in key areas such as Event Management, Availability Management, and Capacity Management, reflecting a commitment to a standardized and service-oriented framework for IT service management. This monitoring solution is especially advantageous for organizations in need of automated oversight functionalities. With a wealth of project experience, our team of monitoring experts takes a hands-on approach to both the deployment of your system and the training of your staff, facilitating rapid proficiency with the tool and enhancing the return on your investment. In addition to improving user competence, this focus on training ensures that organizations can leverage the solution to its fullest potential. Ultimately, USU’s monitoring solution is a vital asset for boosting operational efficiency and improving service quality across various sectors.

What is Amazon OpenSearch Service?

Boost your operational effectiveness by utilizing a popular open-source solution that is efficiently managed by AWS. Safeguard your data's integrity and security with a powerful data center and network framework that includes built-in compliance certifications. Actively detect potential threats and react to system conditions through the use of machine learning, alert systems, and data visualization methods. This approach will help you optimize your time and resources, enabling a greater focus on strategic objectives. Achieve secure access to real-time capabilities for searching, monitoring, and analyzing both business and operational information. With Amazon OpenSearch Service, conducting interactive log analysis, real-time application monitoring, and searching through websites becomes a straightforward task. OpenSearch is a distributed suite for search and analytics that originated from Elasticsearch and is available as open source. Additionally, Amazon OpenSearch Service not only delivers the latest versions of OpenSearch but also accommodates 19 different versions of Elasticsearch, ranging from 1.5 to 7.10, along with advanced visualization capabilities enabled by OpenSearch dashboards and Kibana. This service further empowers organizations to leverage data analytics effectively, facilitating informed decision-making processes. As a result, you can transform insights into actionable strategies that enhance overall business performance.

Media

Media

Integrations Supported

5X
AWS IoT
Amazon DocumentDB
Amazon DynamoDB
Amazon Elastic Block Store (EBS)
Amazon Kinesis
Amazon Managed Service for Apache Flink
Amazon S3
Amazon Security Lake
Callgoose SQIBS
Elasticsearch
Fluentd
InformationGrid
IronCore Labs
Kibana
Logstash
OpenSearch
OpenTelemetry
Truepic
Umbrelly Cloud

Integrations Supported

5X
AWS IoT
Amazon DocumentDB
Amazon DynamoDB
Amazon Elastic Block Store (EBS)
Amazon Kinesis
Amazon Managed Service for Apache Flink
Amazon S3
Amazon Security Lake
Callgoose SQIBS
Elasticsearch
Fluentd
InformationGrid
IronCore Labs
Kibana
Logstash
OpenSearch
OpenTelemetry
Truepic
Umbrelly Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.036 per hour
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

USU Software

Date Founded

1977

Company Location

Germany

Company Website

www.usu.com/en-us/solutions/usu-it-service-monitoring/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/opensearch-service/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

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