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What is USU IT & Service Monitoring (ZIS)?
The USU ZIS IT & Service Monitoring solution offers a highly automated and well-integrated platform that is tailored for comprehensive supervision of your hybrid system environment, services, and workflows. It is certified in all 16 ITIL® disciplines, which demonstrates its adherence to established industry standards. Furthermore, the solution has achieved PinkVerify™ certification in key areas such as Event Management, Availability Management, and Capacity Management, reflecting a commitment to a standardized and service-oriented framework for IT service management. This monitoring solution is especially advantageous for organizations in need of automated oversight functionalities. With a wealth of project experience, our team of monitoring experts takes a hands-on approach to both the deployment of your system and the training of your staff, facilitating rapid proficiency with the tool and enhancing the return on your investment. In addition to improving user competence, this focus on training ensures that organizations can leverage the solution to its fullest potential. Ultimately, USU’s monitoring solution is a vital asset for boosting operational efficiency and improving service quality across various sectors.
What is Klaxon?
Enhance the safety and productivity of your workforce by leveraging our all-encompassing solution designed for major incidents, mass notifications, and scheduled maintenance activities. Promote robust communication across your organization by providing essential updates during emergencies and critical situations. Protect your staff from the dangers posed by major incidents, disasters, cyber threats, and other emergencies with immediate notifications that are crafted to prevent issues from escalating into more severe problems. Choose Klaxon to transform your communication strategies, improving both efficiency and adaptability in your processes. Our platform supports various notification channels, giving users the ability to choose their preferred method for urgent communications—whether through email, SMS, Voice/Telephone calls, a Smartphone App, Microsoft Teams, Skype for Business, and more. Additionally, our customizable two-way communication features empower recipients to update you on their status and confirm their safety, which is crucial for a thorough approach to incident management. With Klaxon, not only can you sustain clear communication, but you can also manage incidents effectively while ensuring your team stays informed and protected. This level of responsive communication is vital for maintaining operational continuity and enhancing overall team resilience.
Integrations Supported
Microsoft 365
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.61 per user, per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
USU Software
Date Founded
1977
Company Location
Germany
Company Website
www.usu.com/en-us/solutions/usu-it-service-monitoring/
Company Facts
Organization Name
Klaxon Technologies
Date Founded
2016
Company Location
United Kingdom
Company Website
www.klaxon.io
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Categories and Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Incident Response
Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications