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What is Ubie?

Ubie Business is a cutting-edge platform that utilizes artificial intelligence to improve patient assistance by automating the clinical intake process, efficiently directing patients, and handling scheduling 24/7 through voice and chat options. Tailored specifically for healthcare providers who seek to connect with patients earlier in their treatment journey, Ubie simplifies the transition from symptom presentation to determining the right next steps while reducing the administrative burden on healthcare personnel. The platform enhances clinical intake by pre-assessing patient symptoms, establishing urgency or appropriate routing before the patient's visit, and collecting relevant information only when necessary, effectively reducing redundant paperwork. By eliminating disconnected phone calls, outdated forms, and manual triage processes, Ubie harnesses AI to adeptly gather symptom data, organize patient feedback, and improve routing accuracy even before patients reach the clinic. Moreover, its scheduling capabilities ensure that patients are guided to the most suitable care options, thereby facilitating a smoother process between symptom assessment, care navigation, and appointment booking, which ultimately results in a more cohesive healthcare experience. This comprehensive strategy not only boosts patient engagement but also enhances the operational efficiency of healthcare institutions, paving the way for a more effective healthcare system overall. As Ubie continues to evolve, it promises to redefine the patient journey in healthcare settings.

What is Assort Health?

Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.

Media

Media

Integrations Supported

AdvancedMD
Elation Health
EpicCare EMR
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

Integrations Supported

AdvancedMD
Elation Health
EpicCare EMR
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubie

Date Founded

2017

Company Location

United States

Company Website

business.ubiehealth.com

Company Facts

Organization Name

Assort Health

Date Founded

2023

Company Location

United States

Company Website

www.assorthealth.com

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