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What is Ubie?

Ubie Business is a cutting-edge platform that utilizes artificial intelligence to improve patient assistance by automating the clinical intake process, efficiently directing patients, and handling scheduling 24/7 through voice and chat options. Tailored specifically for healthcare providers who seek to connect with patients earlier in their treatment journey, Ubie simplifies the transition from symptom presentation to determining the right next steps while reducing the administrative burden on healthcare personnel. The platform enhances clinical intake by pre-assessing patient symptoms, establishing urgency or appropriate routing before the patient's visit, and collecting relevant information only when necessary, effectively reducing redundant paperwork. By eliminating disconnected phone calls, outdated forms, and manual triage processes, Ubie harnesses AI to adeptly gather symptom data, organize patient feedback, and improve routing accuracy even before patients reach the clinic. Moreover, its scheduling capabilities ensure that patients are guided to the most suitable care options, thereby facilitating a smoother process between symptom assessment, care navigation, and appointment booking, which ultimately results in a more cohesive healthcare experience. This comprehensive strategy not only boosts patient engagement but also enhances the operational efficiency of healthcare institutions, paving the way for a more effective healthcare system overall. As Ubie continues to evolve, it promises to redefine the patient journey in healthcare settings.

What is Infermedica API?

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2. Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing. Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms. To learn more, visit our webpage.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubie

Date Founded

2017

Company Location

United States

Company Website

business.ubiehealth.com

Company Facts

Organization Name

Infermedica

Date Founded

2012

Company Location

Poland

Company Website

infermedica.com

Categories and Features

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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