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What is Ubiik?

The extensive collection and examination of data from numerous devices distributed across an urban landscape are essential for a variety of smart grid projects. Ubiik's Advanced Metering Infrastructure (AMI) solution allows utility companies to efficiently collect data from meters and field devices, enabling them to make informed decisions that improve grid stability and enhance resilience. The Head End System (HES) provides adaptable and scalable microservices that facilitate the effective processing and display of real-time information, empowering customers to analyze their meter data and make impactful business decisions. However, the task of gathering extensive data from field meters can prove to be quite daunting, especially when implementing utility-scale systems that encompass hundreds of thousands, if not millions, of smart meters. Each of these meters must reliably transmit and receive data at set intervals or as required from a central controller, ensuring that the information is both accurate and timely for optimal decision-making. This intricate process underscores the necessity of dependable communication systems to sustain the efficiency of smart grid operations. Moreover, as technology evolves, the demand for enhanced data management and communication strategies will continue to grow, further shaping the landscape of smart grids.

What is GridX?

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubiik

Date Founded

2016

Company Location

United States

Company Website

www.ubiik.com/ami-solution

Company Facts

Organization Name

GridX

Company Location

United States

Company Website

www.gridx.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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