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What is Ucopia?

The "connectivity" feature of the Ucopia captive portal significantly enhances the Alcatel-Lucent OmniAccess Stellar lineup by delivering tailored solutions for upscale businesses, especially in the hospitality sector like hotels and resorts, while being fully compatible with all ALE OmniAccess Stellar access points. As a prominent provider in Europe for Wi-Fi guest access and marketing management, Ucopia enables organizations to fully leverage their Wi-Fi networks. Now part of the Alcatel-Lucent Enterprise suite, the Ucopia solution addresses the complex needs of premium establishments while maintaining seamless integration with current access points. Its key offerings include user authentication, URL filtering, ARP spoofing protection, and extensive connection logs for traceability. Additionally, it streamlines the management of both security and mobility policies, allows for delegated provisioning, supports user monitoring, and provides detailed analytics, giving businesses a robust framework to elevate their Wi-Fi services. This integration not only enhances customer service but also optimizes network utilization, ultimately leading to improved operational efficiency and customer satisfaction. Thus, enterprises can adapt more effectively to the evolving demands of their clientele.

What is Fydelia?

Fydelia stands out as an all-encompassing solution tailored for guest WiFi and captive portal requirements, utilizing your current WiFi setup to transform complimentary internet access into a dynamic marketing and engagement instrument. This innovative platform provides an extensive array of customizable, mobile-friendly splash pages that require no technical expertise to design, featuring an endless variety of templates. It seamlessly integrates with multiple CRMs and backend systems, capturing thoroughly verified customer emails to bolster direct marketing initiatives, frequently achieving considerably higher opt-in rates than traditional approaches. The cloud-based service from Fydelia includes features like automatic reporting, comprehensive analytics, remote management capabilities, and convenient auto-login for returning visitors, all without the need for supplementary hardware. On top of that, it offers over 100 no-code integrations with widely-used applications, enhancing user experience through built-in marketing tools that encompass interactive games, scratch cards, location-specific offers, scheduled promotions, loyalty schemes, WiFi vouchers, and A/B testing functionalities. Fydelia not only amplifies user engagement but also emphasizes GDPR compliance and security, making it an excellent option for businesses keen on optimizing their WiFi capabilities. By leveraging such powerful tools, the platform enables organizations to foster a more engaging and secure environment for their clientele, ultimately driving marketing achievements and enhancing customer satisfaction. In this way, Fydelia becomes an indispensable asset for businesses aiming to elevate their WiFi service experience.

Media

Media

Integrations Supported

PayPal

Integrations Supported

Airship
Aruba ClearPass
Bloomreach
Brevo
Campaign Monitor
Cisco Meraki
Como
Fortinet
Klaviyo
Mailchimp
Nuclias
Ruckus SPoT
SevenRooms
Stampede
TalkBox
Tripadvisor
UniFi WiFi
dotdigital Engagement Cloud
me&u

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$46.89 per month per venue
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/network-management-security/ucopia

Company Facts

Organization Name

Fydelia

Date Founded

2016

Company Location

United Kingdom

Company Website

www.fydelia.com

Categories and Features

WiFi Marketing

Not specified

Categories and Features

WiFi Marketing

Not specified

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