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What is Umanest?

Umanest simplifies property management processes and promotes rapid organic growth. By turning satisfied landlords and tenants into passionate supporters of your brand, you can focus on scaling your business effectively. While you recognize the significant effort needed to manage even a single tenancy, you also invest countless hours to deliver outstanding residential property management services. Yet, challenges arise when operations encounter unexpected hiccups, leaving you in the dark about potential issues. It often becomes a challenge to gauge how your clients truly feel, whether their satisfaction is high or low. Our customer satisfaction management system provides you with the confidence that client concerns will be identified quickly and in real-time, enabling your team to respond directly with solutions, start meaningful dialogues, and ease any apprehensions. As a result, your property management activities can operate more smoothly, ensuring that any hidden concerns are uncovered and addressed without delay, which significantly enriches the overall experience for both landlords and tenants. By adopting this proactive strategy, you not only enhance service quality but also cultivate stronger connections with your clients, fostering a loyal community around your brand. This commitment to client satisfaction ultimately positions you for sustained success in a competitive market.

What is Extole?

Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole is structured to fit seamlessly into every team’s agentic workflow. Marketers build intelligent offer programs that motivate action throughout the customer lifecycle; product teams embed them into digital experiences to maximize app growth; and developers extend them via APIs, SDKs, and partner integrations to enable customizability. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure that ensures every reward is delivered securely, accurately, and reliably. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and reward-for-action programs. Build your next offer program with Extole.

Media

Media

Integrations Supported

Zapier
AppFolio Property Manager
LinkedIn
PropertyMe
X (Twitter)

Integrations Supported

Zapier
BigCommerce
Blackhawk Network
Boulevard
Branch
Braze
Candescent Digital Banking
Google Tag Manager
Jack Henry Business Banking
Listrak
Okta
Q2
RudderStack
Segment
Tealium Customer Data Hub
Vimeo

API Availability

Has API

API Availability

Has API

Pricing Information

$0.49 per property per month

Pricing Information

We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization.

Contact us for a personalized quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Umanest

Date Founded

2020

Company Location

New Zealand

Company Website

www.umanest.com

Company Facts

Organization Name

Extole

Date Founded

2009

Company Location

United States

Company Website

www.extole.com

Categories and Features

Business Performance Management

Dashboard
Key Performance Indicators

Customer Advocacy

Communication Management
Referral Tracking
Reporting/Analytics
Rewards Program

Customer Engagement

Churn Management
Communication Management

Customer Experience

Dashboard
Feedback Management
Survey Management

Customer Loyalty

Referral Tracking
Rewards Management

Customer Satisfaction

Not specified

Customer Success

Communication Management
Customer Engagement

Loyalty Management

Referral Tracking
Rewards Management

NPS

Not specified

Performance Management

Customizable Templates
On-going Performance Tracking

Referral

Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Not specified

Review Management

Dashboard
Negative Feedback Management

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi-Language
Social Sharing

AI Marketing

Not specified

Brand Advocacy

Not specified

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Referral Tracking
Reporting/Analytics
Rewards Program

Customer Engagement

Not specified

Customer Loyalty

Customer Activity Tracking
Gift Card System
Loyalty Card System
Member Portal
No-Card Loyalty System
Referral Tracking
Rewards Management

Influencer Marketing

CRM
Campaign Management
Influencer Discovery
Payment Tracking
ROI Tracking

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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