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What is UniDB TEM?

Our UniDB TEM application is designed as a Software as a Service (SaaS) platform, facilitating the efficient oversight, enhancement, and management of your telecommunications expenditures. By collecting and organizing raw data from various telecom providers, we provide in-depth analyses and actionable recommendations via our web portal, allowing you to focus exclusively on management activities. Since UniDB TEM is delivered through a SaaS model, all you need is a web browser—there is no requirement for installation or on-site upkeep. We analyze all telecom data across a wide range of services, including landlines, mobile services, VPNs, and conferencing options. You have the flexibility to customize reports according to your organization's specifications, with user access rights tailored to your needs. Our optimization plugin further enhances the experience by identifying potential improvements for each user through a detailed examination of actual traffic and usage data. The system proactively sends notifications to both users and managers to encourage best practices and empower your teams effectively. Additionally, the ContractMatch feature evaluates which contractual rates might be incorrectly billed in provider invoices, thus promoting better financial oversight. This comprehensive approach to telecom expense management not only simplifies your processes but also significantly enhances your overall telecommunications strategy, ensuring that your organization remains competitive and efficient. As a result, you can make more informed decisions that lead to substantial cost savings and improved resource allocation.

What is TEMExpert?

TEMExpert Business Intelligence empowers organizations to track historical spending and usage, extract valuable insights from analytics and reports, and perform thorough assessments of their telecom environment's condition. This innovative platform boasts outstanding performance, sophisticated analytical tools, cost-effective ownership, rapid report generation, and excellent self-service capabilities for users. Since its launch, Business Intelligence has served as a cornerstone of Convergence, supported by a team with a collective experience exceeding three decades in the industry. While performing historical audits to identify overcharges can be advantageous and lead to immediate benefits, it fails to tackle the larger challenge of improving the long-term management of telecom costs; given that overcharges and billing errors often recur annually, a more enduring solution is required. To effectively oversee and enhance telecom expenditures over time, organizations must adopt continuous monitoring and improvement strategies that focus on sustainability and proactive management. Additionally, integrating these strategies will help create a more resilient approach to telecom expense management.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unitic Telecom

Date Founded

2002

Company Location

France

Company Website

www.unitic.fr/tem

Company Facts

Organization Name

Convergence Analytics

Date Founded

2007

Company Location

Belgium

Company Website

www.convergence-analytics.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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