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What is Unified Office?

Unified Office, Inc. stands out as a leading Managed Services Provider offering Business Class Communication Services tailored for Small- and Medium-sized Enterprises. They deliver comprehensive business VoIP solutions that encompass a robust quality and support framework, initiating with engaging potential clients and progressing through a meticulous site survey, network evaluation, and the continuous cycle of integration, testing, deployment, and support. Their commitment extends to relentless monitoring of all service components, including on-premise systems, cloud infrastructures, software, and hardware, utilizing advanced diagnostic tools to ensure optimal quality and availability around the clock. At the core of their operations is a deep dedication to supporting their business clientele and resellers. Recently, the surge of interest in the Internet of Things (IoT) among large corporations has been noteworthy, prompting Unified Office to enhance its one-year-old IoT service offering, thereby expanding their innovative solutions portfolio. This strategic move reflects their understanding of market trends and the evolving needs of businesses in a technology-driven landscape.

What is PBXact Cloud?

PBXact Cloud is specifically designed for small to medium enterprises, delivering notable cost savings and an intuitive interface through VoIP and cloud technology, which allows companies to oversee their phone systems with a consistent monthly payment. This service is available for anyone aiming to improve their telecommunications, featuring a simple setup process that does not necessitate any advanced telephony expertise. Each extension includes unlimited calling, which simplifies financial planning and billing. The advantages of cloud technology allow businesses to quickly set up their PBX without the hassle of maintaining physical hardware or facing unforeseen expenses. PBXact enables organizations to effectively manage their telephony systems and easily accommodate new number requests. Choosing a cloud-hosted PBX not only helps businesses cut costs but also provides total control over their communication requirements, resulting in a seamless and effective operation. Additionally, the adaptability and growth potential inherent in PBXact Cloud present an attractive option for companies aiming to enhance their communication framework while remaining agile in a fast-paced market. The comprehensive features of this service ensure that businesses can stay ahead of their communication needs as they evolve.

Media

Media

Integrations Supported

Dentrix
SIPStation

Integrations Supported

Dentrix
SIPStation

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unified Office

Date Founded

2011

Company Location

United States

Company Website

unifiedoffice.com

Company Facts

Organization Name

Sangoma Technologies

Date Founded

1984

Company Location

Canada

Company Website

cloud.pbxact.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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