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What is Uniportal?

Uniportal is a cloud-based platform focused on AI operations, specifically designed for managed service providers (MSPs). This platform seamlessly connects an AI agent with the service desks and operational tools used by MSPs, such as PSA, RMM, identity management, documentation, and cloud distribution systems. The sophisticated AI agent is capable of understanding the context of support tickets and follows predefined natural-language procedures, enabling it to either recommend or carry out authorized troubleshooting and account management tasks, with tailored approval settings for various tools and actions. MSPs are provided with the option to personalize runbooks according to their clients' needs, while technicians can oversee the agent's functionality throughout the ticketing process. Moreover, there is a client portal that allows end users to submit requests and create tickets. Uniportal is specifically aimed at enhancing the efficiency of MSP helpdesk teams by effectively handling routine Level 1 and Level 2 tasks, like password resets and account adjustments. As a result, a job that usually takes a technician approximately 45 minutes can be reduced to just 2 minutes for evaluation. This remarkable streamlining not only boosts productivity but also significantly elevates the quality of service provided to clients, ultimately fostering better client relationships and satisfaction.

What is CyberQP?

We offer managed service providers (MSPs) essential tools for privileged access management, focusing on safeguarding customer admin accounts and securing their clients' identities. CyberQP is confident that MSPs represent the ideal solution for addressing cybersecurity challenges faced by small and medium-sized businesses. We place great importance on our collaboration with MSPs. Our system allows for the creation of accounts and passwords on-demand for technicians, employing zero-standing privilege and enhanced security features. Furthermore, we facilitate task automation, enabling the management of both admin and service accounts across various environments. Our process ensures that helpdesk identity verification occurs in under 30 seconds, effectively shielding organizations from both internal and external threats. MSP technicians have the capability to oversee and control who receives privileged access and during which timeframes. Discovering admin accounts and privileged access can be a challenging task for MSPs within their client networks; however, our automation simplifies this process significantly. By streamlining these operations, we empower MSPs to enhance their cybersecurity offerings and better protect their customers.

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Integrations Supported

Autotask PSA
ConnectWise PSA
Hudu
Microsoft 365
Addigy
Datto RMM
Egnyte
Google Workspace
HaloPSA
Level
NinjaOne

Integrations Supported

Autotask PSA
ConnectWise PSA
Hudu
Microsoft 365
Active Directory
ConnectWise Automate
ConnectWise Cybersecurity Management
ConnectWise ScreenConnect
Microsoft Azure
Microsoft Hyper-V
Microsoft Intune
Microsoft Office 2021
PowerShell

API Availability

API Availability

Pricing Information

$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.

Pricing Information

$300 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Uniportal Inc.

Date Founded

2025

Company Location

Canada

Company Website

uniportal.ai

Company Facts

Organization Name

CyberQP

Company Location

United States

Company Website

cyberqp.com

Categories and Features

MSP

Not specified

Categories and Features

MSP

Privileged Access Management (PAM)

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