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What is Unisys Intelligent Workplace Services?

Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.

What is Unisys ClearPath Forward?

The global landscape is perpetually shifting, with an increase in customer demands and user preferences occurring alongside the development of new regulatory standards. As technological progress continues and fresh challengers enter the arena, it becomes crucial to react quickly to these evolving obstacles. To stay ahead in the market, one must utilize specialized knowledge that enhances the capabilities of your ClearPath Forward® ecosystem. Collaborating with Unisys enables you to preserve the integrity of your dependable ClearPath Forward environment while also modernizing your applications to include state-of-the-art digital and cloud-native features, all while ensuring seamless operations. You will have access to a diverse range of deployment solutions, from integrated systems to public cloud options, along with services designed to alleviate concerns related to migration, staffing, and operations. For organizations that consider aspects such as security, resilience, availability, and scalability as paramount, Unisys stands out as the perfect ally. Furthermore, by enrolling in ClearPath Forward Connection, you will remain updated on the latest innovations in ClearPath Forward platforms and additional offerings, which will further guarantee your organization stays at the cutting edge of industry advancements. This partnership not only enhances operational efficiency but also fosters a culture of continuous improvement and adaptation to the evolving technological landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
ServiceNow
TheEye
Unisys ClearPath Forward MCP
Unisys ClearPath Forward OS 2200

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
ServiceNow
TheEye
Unisys ClearPath Forward MCP
Unisys ClearPath Forward OS 2200

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/solutions/enterprise-computing-solutions/

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Categories and Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

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