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Ratings and Reviews 0 Ratings
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What is Unisys Intelligent Workplace Services?
Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.
What is Riverbed Aternity?
The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Unisys
Company Location
United States
Company Website
www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf
Company Facts
Organization Name
Riverbed Technology
Date Founded
2002
Company Location
United States
Company Website
www.riverbed.com/products/digital-experience-management/
Categories and Features
Digital Workplace
Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions