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What is Unisys Intelligent Workplace Services?

Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.

What is The CXApp?

CXApp is an innovative mobile application hosted in the cloud, designed to facilitate the development of digital experience programs tailored for modern workplaces, desk arrangements, and meetings. As a frontrunner in mobile-centric digital solutions, we empower companies to enhance both in-person and remote interactions effectively. Our software-as-a-service (SaaS) mobile platform integrates your customer, employee, and visitor experience initiatives into a cohesive system that requires no hosting or management on your part. This allows you to benefit from an affordable and low-maintenance platform while having access to a dedicated support team that can grow alongside your organization. Additionally, our commitment to seamless integration ensures that your business can adapt to changing needs without unnecessary complexity.

Media

Media

Integrations Supported

TheEye

Integrations Supported

Aruba Meridian
Cisco Webex
CommuteHub by RideAmigos
Conexus Workspace Insights Platform
Crowd Comfort
Envoy
Google Calendar
Microsoft Teams
Mist Contact Tracing
Okta
Robin
Skype
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unisys

Company Location

United States

Company Website

www.unisys.com/siteassets/collateral/solution-brief/ex_210218_unisysintelligentworkplaceservices.pdf

Company Facts

Organization Name

CXApp

Date Founded

2014

Company Location

United States

Company Website

www.thecxapp.com

Categories and Features

Digital Workplace

Not specified

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Survey Management

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Employee Directory
Knowledge Management
Surveys & Feedback

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
Surveys & Feedback

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Sponsorship Management
Surveys & Feedback

Indoor Mapping

Not specified

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Social Sharing
Survey Management

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Utilization Reporting
Vendor Management
Visitor Management

Mobile App Development

Collaboration Tools
Enterprise Mobility (EMM/MAM)
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Reporting / Analytics
Single Sign-On (SSO)

Space Management

Floor Plans & Maps
For Offices
Occupancy Management
Space Reservation
Usage Tracking / Analytics

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Search
Surveys & Feedback

Venue Management

Attendee Management
Customer Management
Multi-Facility
Resource Booking
Sales Management
Staff Management

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