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What is Unitrends Helix?

Helix takes a proactive approach to identify and fix Windows issues before they disrupt backup processes, which significantly lowers management demands while boosting resilience. IT teams often struggle with the ongoing task of monitoring, detecting, and resolving issues that could compromise backup integrity, diverting attention from other vital projects. Unitrends Helix is specifically engineered to tackle these obstacles, serving as an extra set of eyes and ears for IT departments. It requires no management overhead and can be deployed with ease to begin automatic monitoring for potential issues. This system ensures that appliances remain updated and resolves complications stemming from VSS services and third-party VSS providers that pose risks to backups. Built to quickly adapt, Helix learns to manage a broader range of use cases and common troubleshooting scenarios, drawing from Unitrends' extensive 30-year experience. Additionally, as a SaaS solution, Helix integrates smoothly with both on-premises and cloud environments protected by Unitrends backup appliances, thus creating a robust safety net for data protection. As technology advances, Helix is poised to evolve accordingly, guaranteeing that your backup processes are not only resilient but also highly efficient. This ongoing improvement will help organizations stay ahead of potential threats to their data integrity.

What is Helix?

MedicalDirector Helix integrates clinical workflows and practice management into a unified, modern online solution. This platform allows for secure management of patient interactions, whether you're at your practice or on the go. It features a server-free* environment, automatic updates, and easy licensing options. By significantly reducing practice expenses through its simplified IT infrastructure, it eliminates the necessity for a physical server, thus decreasing the need for IT support and reducing downtime. These financial advantages enable practices to allocate resources more effectively towards growth initiatives, improving patient engagement and enhancing the quality of care provided. With its efficient and interconnected clinical and practice management systems, MedicalDirector Helix accelerates processes, resulting in faster load times and fewer operational steps. As an all-encompassing practice management solution, it boasts numerous features designed to optimize your practice's operations. Furthermore, its intuitive interface guarantees that both staff and patients experience a smooth and hassle-free interaction. Overall, MedicalDirector Helix not only streamlines workflows but also cultivates a patient-centered environment that fosters better health outcomes.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft 365
Microsoft Azure
Microsoft Hyper-V
Microsoft Office 2021
ScribeHealth
Tyro EFTPOS
VMware Cloud

Integrations Supported

Amazon Web Services (AWS)
Microsoft 365
Microsoft Azure
Microsoft Hyper-V
Microsoft Office 2021
ScribeHealth
Tyro EFTPOS
VMware Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unitrends

Company Location

United States

Company Website

www.unitrends.com/products/unitrends-helix

Company Facts

Organization Name

MedicalDirector

Date Founded

1995

Company Location

Australia

Company Website

www.medicaldirector.com

Categories and Features

Data Center Backup

Continuous Data Protection
Deduplication
Encryption
File Archival
File Compression
Platform Agnostic
Regular Snapshots
Reporting / Analytics

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

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