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What is Unwrap?

Unwrap is a cutting-edge customer intelligence platform powered by AI that transforms unstructured customer feedback into valuable insights. By aggregating data from various sources, it employs its distinctive AI features to analyze, categorize, and synthesize feedback, consistently delivering crucial insights. The platform boasts a user-friendly dashboard that automatically highlights key findings and identifies emerging trends, coupled with a feedback assistant that allows users to engage with AI for more profound data analysis. Users also receive real-time alerts for any unexpected anomalies and breaches of predetermined thresholds. Moreover, Unwrap includes a feedback responder function that keeps customers updated on the solutions implemented directly within the platform. The robust reporting tools enable users to convert insights into actionable strategies, accelerating improvements effectively. Additionally, Unwrap's API ensures that diverse feedback sources—be they public, private, or custom—can be seamlessly integrated, enriching the overall user experience. Through this holistic approach, organizations can harness customer feedback strategically, fostering an environment of continuous enhancement and growth. This capability not only empowers businesses to stay responsive to customer needs but also cultivates stronger relationships with their clientele.

What is Emojics?

Emojics provides a seamless way to connect with your users and gather insights from them effortlessly. With engaging and enjoyable reactions, users can offer valuable feedback in a matter of moments. This platform enables you to collect user feedback swiftly, which in turn aids in a more effective analysis of your data. By assessing users' emotions in real-time, you can identify which products or content resonate most with your audience. - Obtain more leads and insights from your users based on their emotional responses. - User-friendly reaction buttons facilitate easy feedback sharing. - Evaluate user sentiments to ascertain the popularity of specific products or content among your audience. - Acquire new data that will enhance your offerings and drive your growth, fostering a deeper connection with your users.

Media

Media

Integrations Supported

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Stackreaction
WiserNotify
Wufoo
Zapier
Zendesk

Integrations Supported

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Stackreaction
WiserNotify
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$12,000 per year
Free Trial Offered?
Free Version

Pricing Information

$14.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unwrap.ai

Date Founded

2022

Company Location

United States

Company Website

www.unwrap.ai/

Company Facts

Organization Name

Emojics

Date Founded

2017

Company Location

Denmark

Company Website

www.emojics.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

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