Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • Intelex Reviews & Ratings
    193 Ratings
    Company Website
  • Planview Software Product Delivery Reviews & Ratings
    2 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,941 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • ChatD&B Reviews & Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • Qloo Reviews & Ratings
    23 Ratings
    Company Website

What is Unwrap?

Unwrap is a cutting-edge customer intelligence platform powered by AI that transforms unstructured customer feedback into valuable insights. By aggregating data from various sources, it employs its distinctive AI features to analyze, categorize, and synthesize feedback, consistently delivering crucial insights. The platform boasts a user-friendly dashboard that automatically highlights key findings and identifies emerging trends, coupled with a feedback assistant that allows users to engage with AI for more profound data analysis. Users also receive real-time alerts for any unexpected anomalies and breaches of predetermined thresholds. Moreover, Unwrap includes a feedback responder function that keeps customers updated on the solutions implemented directly within the platform. The robust reporting tools enable users to convert insights into actionable strategies, accelerating improvements effectively. Additionally, Unwrap's API ensures that diverse feedback sources—be they public, private, or custom—can be seamlessly integrated, enriching the overall user experience. Through this holistic approach, organizations can harness customer feedback strategically, fostering an environment of continuous enhancement and growth. This capability not only empowers businesses to stay responsive to customer needs but also cultivates stronger relationships with their clientele.

What is Rapidr?

Rapidr enables the integration of customer insights into the product development process. You can analyze, gather, and structure feedback from various channels effectively. It helps prioritize feedback based on its potential business impact, ensuring the most critical insights are addressed first. Furthermore, you can keep customers informed by closing the feedback loop through notifications, developing a roadmap, or utilizing a built-in changelog feature. As a comprehensive customer feedback platform, Rapidr equips you with all the essential tools to not only listen to customer voices but also to analyze their input and ensure their concerns are acknowledged and acted upon. This holistic approach fosters stronger relationships between businesses and their customers, ultimately leading to more successful products.

Media

Media

Integrations Supported

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$12,000 per year
Free Version

Pricing Information

$19/month
14-day free trial. No credit card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Unwrap.ai

Date Founded

2022

Company Location

United States

Company Website

www.unwrap.ai/

Company Facts

Organization Name

Rapidr

Date Founded

2020

Company Location

United States

Company Website

rapidr.io

Categories and Features

AI Tools

Not specified

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Screenshot / Screen Capture
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Popular Alternatives

HyperOrbit Reviews & Ratings

HyperOrbit

HyperOrbit Labs

Popular Alternatives