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What is Up Review?

Up Review is an innovative French SaaS platform specifically crafted to help local businesses such as restaurants, hotels, retail outlets, and franchise groups efficiently manage their online reputation and enhance customer engagement. The platform simplifies review collection by enabling businesses to solicit Google reviews at the point of sale via QR codes or NFC tags, significantly increasing customer participation and improving search engine rankings. One of its unique features is a gamified contest system that incentivizes customers to submit reviews through prize giveaways, making the experience more interactive and fun. Up Review also supports automated marketing campaigns delivered via SMS and email, with full customization options for branding to maintain a consistent customer experience. A centralized, real-time dashboard provides actionable insights into review trends, campaign effectiveness, and customer feedback all in one place. The solution caters to both single-location businesses and agencies managing multiple clients, offering white-label capabilities and multi-account management for seamless scalability. By integrating review management with marketing automation, Up Review helps businesses boost their online reputation while nurturing stronger customer relationships. It is especially valuable for physical stores aiming to bridge the gap between offline interactions and online visibility. Up Review’s user-friendly tools empower businesses to turn satisfied customers into brand advocates. This platform is a practical, engaging way to grow e-reputation and drive sustained customer loyalty.

What is Localena?

Localena is an innovative online platform aimed at helping local businesses manage their reputations and customer reviews. It empowers teams to gather feedback through multiple channels, including email, SMS, WhatsApp, QR codes, and direct links, supplemented by automated reminders to boost participation. Users benefit from a unified dashboard that compiles reviews from various services, allowing for comprehensive sentiment analysis and response management. The platform also offers the capability of AI-generated replies tailored to reflect a business's distinctive voice, which can be either approved by users or published automatically when appropriate. In addition to these features, Localena simplifies updates to Google Business Profiles, monitors rankings on Google Maps, analyzes competitors, and tracks how selected AI assistants represent a business. Teams can share positive reviews on social media platforms such as Facebook and Instagram, display them using website widgets, and manage multiple business locations all in one place. Moreover, the platform enhances the efficiency of collecting reviews, scrutinizing customer feedback, maintaining a strong reputation, and improving local visibility workflows, making it an invaluable tool for service providers, retailers, restaurants, clinics, hotels, and various other local enterprises. Ultimately, Localena not only strengthens a business's online presence but also fosters deeper connections with customers, encouraging ongoing engagement and loyalty.

Media

No images available

Media

Integrations Supported

Integrations Supported

Facebook
Google Business Profile
Instagram
WhatsApp
Zapier
n8n

API Availability

API Availability

Has API

Pricing Information

$29/month
Free Version
Free Trial Offered?

Pricing Information

$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Up Review

Date Founded

2023

Company Location

France

Company Website

up-review.co/fr

Company Facts

Organization Name

Media87

Date Founded

2026

Company Location

United Arab Emirates

Company Website

localena.com

Categories and Features

Customer Feedback

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Review Management

Not specified

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