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What is UpStream FSM?

UpStream, created by Accupoint Software, is a premier field service management solution specifically designed for the oil and gas industry, providing real-time visibility, task management, and compliance tracking to enhance operational efficiency. This cutting-edge platform includes features like scheduling, dispatching, and mobile access for field workers, which streamline processes, improve data accuracy, and ensure compliance with industry regulations, resulting in increased productivity and profit margins. Furthermore, UpStream's user-friendly interface facilitates easy integration with current systems, positioning it as a vital resource for businesses looking to refine their field service operations. With its comprehensive capabilities, UpStream not only supports immediate operational needs but also promotes long-term growth and sustainability within the sector.

What is DispatchMind?

DispatchMind is a cloud-based platform tailored for field service and job management, specifically targeting service contractors and delivery teams. It allows administrative staff to efficiently log customer requests, schedule and assign technicians, and track tasks through a job board and calendar interface. Field technicians can access their assigned jobs using customized mobile logins, which provide detailed checklists, notes, and images, enabling them to offer real-time updates on their work. Key features of the platform include the ability to create estimates, invoice clients, utilize a detailed service-and-parts pricing guide, manage customer payment links, monitor collections, generate reports, and calculate technician commissions and pay, all while following structured job workflows. Additionally, the system incorporates Nellie, an AI-powered dispatcher that supports operational inquiries and streamlines job bookings and assignments, alongside an optional AI phone assistant for handling incoming calls and scheduling tasks. Beyond these capabilities, DispatchMind also integrates business communication tools and allows for card payments through Stripe, enhancing the overall user experience. During setup, businesses can select specific job types and fields that align with their particular trade, ensuring the system is customized to their needs. The platform is accessible through web browsers and includes a dedicated app for iPhone users, providing versatility for both office personnel and field technicians. With such a diverse array of features, DispatchMind stands out as a powerful solution for effectively managing field operations and improving overall efficiency.

Media

No images available

Media

Integrations Supported

Integrations Supported

Model Context Protocol (MCP)
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Accupoint Software

Date Founded

2007

Company Location

United States

Company Website

www.accupointsoftware.com

Company Facts

Organization Name

DispatchMind

Date Founded

2026

Company Location

United States

Company Website

dispatchmind.ai

Categories and Features

Categories and Features

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Zukunft d.o.o.