Updox Reviews & Ratings

Updox

1.6 out of 5 stars
DoctorConnect Reviews & Ratings

DoctorConnect

4.7 out of 5 stars
Company Website for DoctorConnect

Ratings and Reviews 7 Ratings

Total 1.5 out of 5 stars
ease 2.5 out of 5 stars
features 2.5 out of 5 stars
design 2.5 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 85 Ratings

Total 3 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

What is DoctorConnect?

DoctorConnect stands as a reputable innovator in patient engagement solutions, having dedicated over 25 years to enhancing the healthcare landscape. We assist medical practices, regardless of size, in optimizing communication, automating everyday tasks, and elevating the patient experience. From independent doctors to extensive health organizations, numerous providers across the country depend on our adaptable tools to lighten administrative workloads, minimize missed appointments, and boost revenue streams. Our platform is crafted to align with real-world healthcare needs—offering scalability, user-friendliness, and seamless integration with a multitude of EMR and Practice Management (PM) systems. Whether your goal is to update appointment scheduling, automate patient reminders, or gather meaningful feedback, DoctorConnect delivers a comprehensive solution that caters to your specific workflow. Focusing on adaptability and tangible outcomes, we enable clinics to conserve time, improve patient satisfaction, and enhance operational efficiency while ensuring that current systems remain undisturbed. Our commitment to innovation continues to propel us as a partner in the ongoing evolution of healthcare delivery.

Media

Media

Integrations Supported

Amazing Charts EHR
Azalea EHR
BestRx
CareLogic
DrChrono
MacPractice MD
PointClickCare
Practice Fusion
Veradigm EHR
WinRx

Integrations Supported

Amazing Charts EHR
Azalea EHR
AccuMed EHR
AdvancedMD
Lytec
MOSAIQ Plaza
NextGen Healthcare EHR
Nextech
Tebra
athenaClinicals
eClinicalWorks

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$210
Price varies. Flat monthly rate based on the total number of providers and locations. Contact us for more details.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Company Facts

Organization Name

Adtel International

Date Founded

1992

Company Location

United States

Company Website

www.doctorconnect.net

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Compliance Reporting
Data Security
Documentation Management

Home Health Care

Electronic Signature
Patient Intake
Scheduling

Long Term Care

For Home Care Providers
For Nursing Homes

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Portal
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Pharmacy

Electronic Signature
Forms Management

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Engagement
Patient Portal
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Video Conferencing

Categories and Features

AI Review Management

Not specified

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Chiropractic

Appointment Management
Billing & Invoicing

Clinic Management

Not specified

Dental

Appointment Reminders
Patient Billing

Dermatology

HIPAA Compliant
Scheduling

Healthcare

Not specified

Medical Practice Management

HIPAA Compliant
Multi-Physician
Patient Billing
Patient Registration
Patient Scheduling

Medical Scheduling

Appointment Management
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
Patient Scheduling
Recurring Appointments
Self Service Portal

Medical Spa

Appointment Management
Client Management

Optometry

Appointment Management
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Management

Admissions Management
Patient Flow Management
Real Time Reporting
Waiting Time Tracking

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Pediatric

Admissions Management
Charge Capture
Custom Bundles
HIPAA Compliant
Practice Management
SMS Messaging
Scheduling

Physical Therapy

Appointment Management
Exercise Management
Multi-Location
Practice Management

Plastic Surgery

Appointment Management
Patient Billing
Scheduling

Podiatry

Appointment Management

Radiology

Patient Scheduling
Wait List Management

Reputation Management

Not specified

Telemedicine

Not specified

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