Updox Reviews & Ratings

Updox

1.6 out of 5 stars

Ratings and Reviews 7 Ratings

Total 1.5 out of 5 stars
ease 2.5 out of 5 stars
features 2.5 out of 5 stars
design 2.5 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

What is Ours Privacy?

Ours Privacy is a customer data platform (CDP) that complies with HIPAA regulations, offering a privacy-focused solution that boosts advertising and analytics functionalities while safeguarding sensitive information from unauthorized applications. Users can leverage premium tools like GTM, GA4, Google Ads, and Meta without risking patient privacy. Designed with marketers in mind and backed by engineering and compliance experts, Ours Privacy includes an extensive array of integrated tools aimed at enhancing healthcare marketing, featuring a consent management system, web scanning functions, embedded multimedia, translation services, and smooth integration with leading advertising and analytics platforms, as well as data warehouses and EHR systems. Additionally, this platform equips organizations to effectively manage the intricacies of healthcare marketing while ensuring unwavering compliance with privacy regulations. With Ours Privacy, marketers can innovate confidently, knowing that patient confidentiality is always prioritized.

Media

Media

Integrations Supported

BestRx
PointClickCare
Practice Fusion
Veradigm EHR

Integrations Supported

CTM
Cal.com
CallRail
Cookiebot
Google Analytics
Google Tag Manager
Meta Ads Manager
OneTrust Data Use Governance
Segment
Tellescope
TikTok Ads
Transcend
TrustArc
Typeform
Viant Advertising Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Company Facts

Organization Name

Ours Privacy

Company Location

United States

Company Website

oursprivacy.com

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Compliance Reporting
Data Security
Documentation Management

Home Health Care

Electronic Signature
Patient Intake
Scheduling

Long Term Care

For Home Care Providers
For Nursing Homes

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Portal
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Pharmacy

Electronic Signature
Forms Management

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Engagement
Patient Portal
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Video Conferencing

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare

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