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What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

What is Tellescope?

Tellescope serves as a holistic digital health platform that complies with HIPAA standards, merging patient relationship management, multi-channel communication, care coordination, and workflow automation into a single, streamlined system designed for healthcare organizations aiming for digital and virtual solutions. By integrating diverse communication channels such as email, SMS, secure messaging, and voice and video calls into one centralized inbox, the platform enhances connectivity and operates seamlessly with electronic health record (EHR) systems and existing clinical applications. Offering branded, mobile-friendly patient portals, Tellescope enables users to self-schedule appointments, submit forms, receive reminders, access educational materials, and complete surveys, thereby enriching the patient journey from the first point of contact to ongoing care. The platform also facilitates the creation of automated workflows for reminders, task assignments, and data gathering, significantly reducing manual workload while increasing team efficiency. In addition to these benefits, Tellescope includes features for outcome tracking, custom report generation, role and permission management, and improved internal collaboration among teams. Moreover, developers can expand Tellescope's functionalities and integrations through various options such as APIs, SDKs, React components, and over 20 pre-built integrations, rendering it a flexible resource for contemporary healthcare demands. This level of customization empowers healthcare providers to tailor their interactions and processes, ultimately fostering a more personalized approach to patient care. Such adaptability makes Tellescope not only a practical solution but also an essential tool in the evolving landscape of healthcare technology.

Media

Media

Integrations Supported

DrChrono
CareLogic
PointClickCare
Practice Fusion
WinRx

Integrations Supported

DrChrono
Apple Calendar
Customer.io
Documo
DoseSpot
Elation Health
Fullscript
Gmail
Google Calendar
Jotform
Microsoft Outlook
Ours Privacy
PagerDuty
Puppeteer
React
athenaTelehealth

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Company Facts

Organization Name

Tellescope

Date Founded

2020

Company Location

United Kingdom

Company Website

tellescope.com

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Compliance Reporting
Data Security
Documentation Management

Home Health Care

Electronic Signature
Patient Intake
Scheduling

Long Term Care

For Home Care Providers
For Nursing Homes

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Portal
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Pharmacy

Electronic Signature
Forms Management

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Engagement
Patient Portal
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Video Conferencing

Categories and Features

Telemedicine

Not specified

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