Updox Reviews & Ratings

Updox

1.6 out of 5 stars

Ratings and Reviews 7 Ratings

Total 1.5 out of 5 stars
ease 2.5 out of 5 stars
features 2.5 out of 5 stars
design 2.5 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

What is TigerConnect?

Enhance Workflow Efficiency with a Unified Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement Discover how healthcare institutions, from hospitals to home health agencies, are streamlining clinical collaboration, physician scheduling, and patient communication through a single, scalable platform. The cloud-based solution, TigerConnect, empowers clinical teams and staff to communicate securely via text, voice, and video chat, regardless of their location, by connecting individuals based on their role or name. With seamless integrations with EHRs, staff scheduling systems, and nurse call systems, messages are delivered to the appropriate person or team, facilitating rapid care coordination and improving workflow efficiency. The ability to communicate securely through text and video with patients and their families helps minimize appointment no-shows while improving patient flow through features like pre-visit document sharing. Additionally, post-visit engagement is enhanced by allowing physicians to send care instructions and reminders, enabling patients to easily ask questions, share images, or request virtual consultations. This approach not only promotes adherence to care plans but also works to decrease readmissions and elevate the overall patient experience. A single platform equipped with an easy-to-use smartphone and desktop application consolidates all these functionalities, thereby eliminating the necessity for multiple vendors or disparate tools, ultimately making healthcare collaboration more effective and intuitive. This comprehensive solution empowers healthcare providers to focus more on patient care rather than managing multiple systems.

Media

Media

Integrations Supported

PointClickCare
Azalea EHR
BestRx
CareLogic
DrChrono
Intergy EHR
MacPractice MD
Practice Fusion
Veradigm EHR
WinRx

Integrations Supported

PointClickCare
Box
DeVero
Dropbox
EpicCare EMR
Lyniate Corepoint
Oracle Health Ambulatory EHR
QGenda
Rhapsody

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Contact for pricing

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Company Facts

Organization Name

TigerConnect

Date Founded

2010

Company Location

United States

Company Website

www.tigerconnect.com

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Compliance Reporting
Data Security
Documentation Management

Home Health Care

Electronic Signature
Patient Intake
Scheduling

Long Term Care

For Home Care Providers
For Nursing Homes

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Portal
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Pharmacy

Electronic Signature
Forms Management

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Engagement
Patient Portal
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Video Conferencing

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Not specified

Patient Experience

Not specified

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
HIPAA Compliant
Multi-Provider Practice
Remote Treatment Plans
Video Conferencing

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