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What is Upscribe?

Upscribe is an all-encompassing platform designed specifically for Shopify retailers aiming to turn occasional buyers into dedicated, repeat customers. Through its seamless integration with Shopify, Upscribe empowers businesses to launch subscription services, manage recurring payments, and elevate customer experiences via customized portals. The platform is packed with features that not only enhance Average Order Value (AOV) and Customer Lifetime Value (CLV) but also work to reduce customer attrition. Notable functionalities include a user-friendly customer portal, simple one-click reorder options, and comprehensive analytics to monitor subscription performance. In addition, Upscribe boasts a transparent pricing model without hidden fees and provides free migration from existing services, along with ongoing customer support. Discover the ease of the reorder capabilities that leading brands utilize, allowing you to effortlessly secure repeat orders from your existing clientele with just a click, thereby promoting sustainable business growth. By leveraging Upscribe, merchants can significantly improve their retention tactics and build enduring connections with their customers, ensuring that they remain engaged and satisfied in the long run. Ultimately, this platform equips businesses with the tools necessary to thrive in a competitive market.

What is Smart Order Refill?

The potential for revenue generated through subscription orders is clear for both consumers and retailers. Our Smart Order Refill, a subscription cartridge tailored for Salesforce Commerce Cloud, empowers customers to easily set up and manage their subscription preferences. This innovative tool is fully compatible with both SiteGenesis and Storefront Reference Architecture (SFRA), offering a rich array of features that help attract new customers while also ensuring the satisfaction of existing ones by providing them with subscription options. It is particularly beneficial for items that are regularly purchased, such as cosmetics, groceries, and household supplies, creating a win-win situation for merchants and their clientele. Moreover, Smart Order Refill is designed to integrate seamlessly with SFRA, which is the framework for customization and design within Salesforce Commerce Cloud. Merchants have the capability to enable subscription orders straight from product pages, and the subscription intervals can be customized through the business manager, offering increased flexibility and control. This not only improves the overall shopping experience but also builds lasting customer loyalty, ultimately fostering a strong relationship between merchants and their customers. Furthermore, the convenience of managing subscriptions can lead to increased repeat purchases and enhanced customer engagement over time.

Media

Media

Integrations Supported

Salesforce
Salesforce Commerce Cloud
Salesforce Experience Cloud
Shopify
Storefront UI

Integrations Supported

Salesforce
Salesforce Commerce Cloud
Salesforce Experience Cloud
Shopify
Storefront UI

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upscribe

Date Founded

2019

Company Location

United States

Company Website

www.upscribe.io

Company Facts

Organization Name

OSF Digital

Date Founded

2003

Company Location

Canada

Company Website

osf.digital/products/commerce-cloud/smart-order-refill

Categories and Features

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Categories and Features

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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