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What is Uptick?

One-on-one meetings frequently start off on the wrong foot, often devolving into simple status reports, short responses, and uncomfortable silences that bring the discussion to a premature end. This can be quite discouraging, leading us to develop a solution. If you find yourself at a loss for discussion topics, Uptick provides thoughtful questions that initiate engaging conversations from the outset. Our platform recommends key subjects to ensure all participants, whether managers or team members, derive meaningful insights from the meeting. By delving into conversations that extend beyond mundane task-related discussions, you can reveal the true dynamics within your team and foster greater trust. Merely scheduling a meeting isn't enough; it's essential to ask the right questions. Uptick supplies you with effective, research-backed inquiries that uncover the deeper realities of your team's situation. By utilizing Uptick, you can align priorities with your team members, creating a sense of value and recognition, which will help you spot trends in employee performance and workplace culture. As priorities shift, both you and your team will be kept informed, ensuring seamless alignment. Although your team may be occupied, it's important to evaluate whether they are truly performing to their full potential. Uptick enhances your one-on-ones by encouraging the right questions, transforming these meetings into valuable opportunities for development and insight. This approach not only improves communication but also significantly boosts the overall effectiveness of your team dynamics, leading to a more collaborative and productive work environment. In the end, fostering an atmosphere of open dialogue can lead to innovative solutions and a more motivated team.

What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per user per month
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uptick

Date Founded

2016

Company Location

United States

Company Website

uptickapp.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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