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What is UptimeAI?

UptimeAI is a pioneering company in artificial intelligence that presents the first virtual AI assistant specifically designed for plant operations. Their innovative AI Expert integrates advanced artificial intelligence with extensive expertise, drawing from over two centuries of collective knowledge, to illuminate the connections between upstream and downstream machinery, pinpoint problems, and deliver large-scale prescriptive diagnoses. This intelligent system is designed to evolve continuously while offering actionable insights aimed at enhancing operational availability, efficiency, and minimizing unexpected downtimes. The advantages of using this technology are significant and include: • A fivefold decrease in false alarms and the effort required for manual interventions. • Comprehensive coverage of both static and rotating machinery, ensuring a high return on investment. • The development of system-wide models that minimize alarms while assisting in identifying root causes. • An inferencing engine capable of assessing over 100 different equipment types to recognize potential failure modes and recommend preventative measures. • Ongoing learning capabilities that highlight best practices and streamline information management. • Elevated levels of automation that transform plant operations for greater effectiveness. Overall, UptimeAI's innovative solutions set a new standard in operational efficiency and reliability.

What is Aquant?

Aquant provides service leaders, agents, and technicians with crucial insights at the precise moment they need them, allowing them to craft service experiences that are genuinely captivating. Often, the complexities of service are overlooked as products grow more sophisticated and customer demands increase. Additionally, the search for proficient service professionals can be a daunting task. This is where our expertise comes into play, helping you elevate service from a basic function to an extraordinary experience for your customers. By transforming specialized knowledge into user-friendly information for all technicians, you empower them to thrive in their positions. Furthermore, you can achieve a clearer understanding of your team's performance while benchmarking your key performance indicators against those of industry leaders. With essential insights into your workforce, customers, and equipment, service leaders are equipped to make more strategic and informed decisions. Our ultimate aim is to enhance the service experience, ensuring that every interaction not only meets expectations but also leaves a memorable impact on customers. In a world where service excellence is paramount, we strive to redefine what’s possible in the realm of customer engagement.

Media

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Media

Integrations Supported

SAP EAM
SAP Store

Integrations Supported

SAP EAM
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UptimeAI

Date Founded

2019

Company Location

United States

Company Website

www.uptimeai.com

Company Facts

Organization Name

Aquant

Date Founded

2016

Company Location

United States

Company Website

www.aquant.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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