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What is Upvio?

Meet Upvio, an innovative practice experience platform crafted to enhance workflows, reduce repetitive administrative duties, and excel in the modern, digital-driven healthcare environment. Designed specifically for healthcare providers across a multitude of specialties and organizations, Upvio presents a robust suite of tools that streamline and automate essential operations such as appointment scheduling, telehealth services, messaging, patient monitoring, and payment processing. With a strong commitment to adhering to industry regulations like HIPAA and GDPR, Upvio addresses prevalent issues in the healthcare sector, including complicated user interfaces, technical difficulties, communication barriers, patient engagement hurdles, data management challenges, revenue generation, scalability concerns, customization options, and reporting needs. What sets Upvio apart is its unique array of features tailored for the healthcare industry, which includes automated reminders, customizable forms, extensive telehealth functionalities, a virtual waiting room, and the ability to assess remote vital signs. This budget-friendly solution not only provides seamless integration but also accommodates users with varying degrees of technical skill, ensuring that dedicated account managers are available for efficient setup and ongoing assistance. By choosing Upvio, healthcare providers can significantly enhance their operational efficiency and improve patient experiences.

What is Benchmark PM?

Benchmark PM revolutionizes patient engagement by addressing every phase from the initial intake process to the final appointment. Its standout features encompass efficient patient onboarding, easy appointment scheduling, tailored reminders, detailed reporting, and intuitive dashboards. On the billing front, Benchmark PM facilitates integrated claims management, a seamless connection to a clearinghouse, electronic billing, verification of insurance, and a flexible payment portal, which altogether streamlines the billing process. Benchmark Solutions provides an all-encompassing management system for healthcare practices, combining Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This comprehensive electronic toolkit enhances daily operations, increases revenue, and improves the overall patient experience. Each part of the Benchmark Solutions suite is modular, allowing for straightforward integration with your current systems. By utilizing Benchmark Solutions, healthcare providers can concentrate on delivering exceptional care while we manage the operational and administrative tasks, thereby ensuring that your practice operates efficiently and effectively. Moreover, this approach not only improves workflow but also fosters a better environment for both patients and staff.

Media

Media

Integrations Supported

ClearoutPhone
CodeTwo Email Signatures 365
Doxy.me
Google Calendar
Google Meet
Integrately
Microsoft 365
Microsoft Teams
Nekton.ai
PayPal
Stackreaction
Stripe
Zapier

Integrations Supported

Benchmark EHR

API Availability

Has API

API Availability

Has API

Pricing Information

$319/user/month
Health Markers & Analysis
All available vitals, indices and risk factors
AI algorithm (enrich traditional vitals signs)

Platform
Create scan templates
Create scan links
Share scan links
Review scan results
Account dashboard
Role-specific dashboards
Pre-scan client questionnaires
Custom client questionnaires
Health reports (PDF)
Multi-tenant account
Client portal
Client notifications
Custom client notifications

Integrations, Security & Data Management
Upvio API
Automated data exports
Custom data retention policies
Customer support
Engineering support
Dedicated solution architect

Compliance & Audits
HIPAA compliance
SOC2 compliance
GDPR compliance
Audit trails and logging
BAA

Team Management
SSO & SCIM
Admin management
Roles & permissions management
Custom roles & permissions
Monitor team performance
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upvio Healthtech

Date Founded

2022

Company Location

Australia

Company Website

upvio.com

Company Facts

Organization Name

Benchmark Solutions

Date Founded

1978

Company Location

United States

Company Website

www.benchmarksystems.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging

Clinic Management

Not specified

HIPAA Compliance

Access Control / Permissions
For Healthcare

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Mobile Access
Patient Portal

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Practice Management
Remote Treatment Plans
Video Conferencing

Categories and Features

Ambulatory

Not specified

Anesthesiology

Not specified

Chiropractic

Appointment Management
Billing & Invoicing
Claims Management
Patient Account Management
Patient Records

Dermatology

Claims Management
HIPAA Compliant
Image Management
Patient Portal
Scheduling

Medical Billing

Claims Processing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Coding

Not specified

Medical Practice Management

Claims Management
HIPAA Compliant
Insurance Eligibility Verification
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Occupational Therapy

Billing & Invoicing
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management

Ophthalmology

Not specified

Pathology

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Pediatric

Admissions Management
Billing & Invoicing
Charge Capture
Clinical Notes
Code Processing
HIPAA Compliant
Practice Management
SMS Messaging
Scheduling

Physical Therapy

Appointment Management
Billing & Invoicing
Insurance Management
Multi-Location
Patient Records
Practice Management

Plastic Surgery

Appointment Management
Claims Management
Patient Billing
Patient Portal
Patient Records Management
Scheduling

Podiatry

Appointment Management
Patient Records

Prior Authorization

Not specified

Radiology

Audit Trail
Billing & Invoicing
Claims Management
EDI
Patient Scheduling

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Speech Therapy

Billing & Invoicing
Insurance Management
Patient Scheduling

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