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What is Urban-Hawks?

This innovative solution is crafted to improve workflow efficiencies, increase visibility, encourage collaboration, and enhance profitability, all while guaranteeing a high standard of service with a focus on agility and technical excellence. It incorporates exceptional field service software that not only achieves an outstanding first-time-fix rate but also optimizes service delivery, boosts revenue, and supports business expansion. With this system, you can effortlessly speed up quoting, scheduling, invoicing, and payment processes. Urban-Hawks offers an all-encompassing end-to-end field service solution that flawlessly integrates every aspect of your operation, from the office and warehouse to technicians and clients. By emphasizing enhanced service delivery combined with agility and technical prowess, it significantly bolsters operational support. The solution guarantees the most efficient routes to customer locations while ensuring that the necessary parts are available on-site, ultimately speeding up service delivery for improved productivity. Furthermore, you can easily modify schedules, job specifics, and quality assurance checklists, all while keeping track of job progress and location in real-time for superior oversight. This comprehensive strategy not only simplifies operations but also guarantees customer satisfaction through prompt and effective service, ensuring long-term loyalty. Overall, the seamless integration of various operational facets allows businesses to thrive in a competitive market.

What is FieldEdge?

FieldEdge empowers field service companies with a comprehensive software suite built to simplify operations, increase job completion rates, and improve profitability from day one. The platform brings office teams and technicians together through streamlined scheduling, dispatching, invoicing, and communication tools. Owners can monitor job performance, revenue trends, technician efficiency, and marketing effectiveness through a real-time dashboard. FieldEdge Mobile ensures technicians stay productive in the field by enabling onsite invoicing, payment collection, equipment tracking, and appointment booking. Automated billing, QuickBooks syncing, and flat-rate pricing tools reduce administrative burden while improving financial accuracy. Service agreement management becomes easier and more cost-efficient with automated reminders and simplified renewals. The platform also supports better customer experiences with fast communication, detailed job histories, and instant document access. With reporting tools that show ROI, profit margins, and lead conversion performance, business owners can make smarter decisions faster. FieldEdge’s marketing and sales tools ensure contractors can grow without relying on guesswork or manual outreach. Designed for HVAC technicians, electricians, plumbers, locksmiths, and appliance repair companies, FieldEdge helps service businesses operate like high-performing teams instead of juggling disconnected tools.

Media

Media

Integrations Supported

Asset Integrity Hub (AIH)
NationBuilder
Nearby Now
Nexa
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Twilio
pulseM

Integrations Supported

Asset Integrity Hub (AIH)
NationBuilder
Nearby Now
Nexa
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Twilio
pulseM

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Urban-Hawks

Company Location

United States

Company Website

urban-hawks.com

Company Facts

Organization Name

Xplor

Date Founded

2009

Company Location

United States

Company Website

fieldedge.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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