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What is Urban-Hawks?

This innovative solution is crafted to improve workflow efficiencies, increase visibility, encourage collaboration, and enhance profitability, all while guaranteeing a high standard of service with a focus on agility and technical excellence. It incorporates exceptional field service software that not only achieves an outstanding first-time-fix rate but also optimizes service delivery, boosts revenue, and supports business expansion. With this system, you can effortlessly speed up quoting, scheduling, invoicing, and payment processes. Urban-Hawks offers an all-encompassing end-to-end field service solution that flawlessly integrates every aspect of your operation, from the office and warehouse to technicians and clients. By emphasizing enhanced service delivery combined with agility and technical prowess, it significantly bolsters operational support. The solution guarantees the most efficient routes to customer locations while ensuring that the necessary parts are available on-site, ultimately speeding up service delivery for improved productivity. Furthermore, you can easily modify schedules, job specifics, and quality assurance checklists, all while keeping track of job progress and location in real-time for superior oversight. This comprehensive strategy not only simplifies operations but also guarantees customer satisfaction through prompt and effective service, ensuring long-term loyalty. Overall, the seamless integration of various operational facets allows businesses to thrive in a competitive market.

What is JobFlow?

Design and Management Systems is a tech company dedicated to providing customized IP Networks and associated services for various sectors, including businesses, educational institutions, and colleges. The expertise and experience of our senior team are foundational to our commitment to delivering analytical accuracy, extensive technical know-how, and outstanding customer support. We aim to offer our clients IP Networks and all-encompassing solutions that empower them to enhance and effectively manage their operations. At DMS, we take notable pride in our achievements and find immense fulfillment in executing our tasks to the highest standards. Our foremost objective is to ensure the satisfaction of our clients, and we are unwavering in our commitment to maintaining that level of contentment over time. In the face of challenges, we act promptly and effectively to address any issues that arise, leveraging all available resources to guarantee our clients’ satisfaction with both our team and the services we provide. Our proactive strategy not only helps us solve problems swiftly but also nurtures enduring relationships with our customers, further reinforcing our reputation in the industry. Ultimately, we believe that our relentless focus on quality and customer service sets us apart in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$29 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Urban-Hawks

Company Location

United States

Company Website

urban-hawks.com

Company Facts

Organization Name

Design and Management Systems

Date Founded

2004

Company Location

United Kingdom

Company Website

www.jobflow.co.uk

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

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Principal Focus