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What is Urban Science?
Urban Science serves as an all-encompassing platform for data, analytics, and technology specifically designed for the automotive sector, helping manufacturers, dealerships, agencies, and AdTech firms effectively maneuver through the market's intricacies and make informed decisions. Utilizing near real-time, comprehensive vehicle sales data from the Urban Science DataHub, it reveals critical insights into sales success, customer retention, competitive landscapes, opportunities for network improvements, service shortcomings, and the impact of media strategies. The platform allows teams to benchmark their sales, market share, vehicle varieties, market segments, and regional data against their competitors, while also providing alerts within dealership CRMs when potential buyers opt for different options, thus improving follow-up, training, and marketing productivity. In addition, Urban Science integrates CRM activities with daily sales data and defection rates, offering a thorough understanding of dealership effectiveness. It also aids dealer groups in evaluating their performance indicators and identifying promising areas for growth, ultimately leading to a more strategic decision-making process. By fostering a data-driven environment, Urban Science empowers its users to stay ahead in a competitive market landscape.
What is DAS Technology?
DAS Technology presents a cutting-edge Customer Data and Experience Platform (CDXP) that harnesses artificial intelligence to empower automotive retailers in improving lead response times, elevating customer engagement, and maximizing revenue through integrated data and automation. This platform merges sales, service, and retention data into a patented system that evolves based on results, adapting strategies automatically without requiring manual input or constant dashboard monitoring. By delivering swift responses to online leads in just seconds, it incorporates multi-vehicle quotes and fosters long-term customer relationships through nurturing strategies, while its omnichannel messaging features facilitate customized communication via email, text, chat, video, and social media. Specifically engineered to manage a large segment of the automotive customer journey, the platform captures various touchpoints from the initial research stage through to ownership, and it flawlessly integrates with dealership CRMs and other marketing tools to maintain a unified data framework. This holistic methodology not only simplifies operational processes but also significantly enhances the customer experience, ultimately leading to improved results for automotive retailers, paving the way for sustained business growth. Such innovative technology marks a notable advancement in the automotive industry's approach to customer relationship management.
Integrations Supported
Amazon
AutoPoint
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Facebook
Google
Microsoft 365
ProMAX Platform
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Free
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Urban Science
Date Founded
1977
Company Location
United States
Company Website
www.urbanscience.com
Company Facts
Organization Name
DAS Technology
Date Founded
2007
Company Location
United States
Company Website
dastechnology.com
Categories and Features
Auto Dealer
Not specified
Categories and Features
Auto Dealer
Not specified