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What is User Insights?

User Insights offers an uncomplicated method for delving into your customers' views about your website. This service enables you to collect valuable feedback for improvements, address issues, enhance conversion rates, and much more, all without relying on assumptions or conjecture. By utilizing genuine user input, you can make informed decisions to optimize your site. It is essential to engage with users to create a product that genuinely fulfills their requirements, and we make this process easy; simply provide us with a link. This link can be sent to our testing panel or shared with your own audience for feedback. In contrast to competitors who impose additional charges for extra features, we provide all our services for every evaluation with no hidden costs. Further, we believe that a subscription model for user testing is unnecessary, which is why we don’t adopt one. Our approach ensures that testers engage with your site for at least five minutes, as we find that significant insights are typically revealed during this time. Users who spend over 20 minutes may not provide the most relevant feedback, so our goal is to help you understand your users in a streamlined manner. Ultimately, our commitment is to facilitate your success by providing clear and actionable insights into your user base.

What is Pathway?

Pathway is a cutting-edge platform tailored for modern product teams, allowing them to quickly find appropriate respondents and efficiently validate user experience (UX) solutions. By leveraging Pathway, teams can significantly improve user experiences, acquire insights at a faster pace, and actively participate in their research endeavors. Users can create a variety of usability tests, surveys, or asynchronous user interviews, employing numerous research methodologies. The platform supports the addition of multiple blocks for a customizable approach, enhanced by powerful logic capabilities. This functionality is easily navigable thanks to an intuitive interface. A unique feature of Pathway is the ability to generate a magic link that ensures an even distribution of participants across various test variations, thereby removing the necessity for vague open-ended inquiries. Moreover, Pathway's AI adeptly interprets context from your instructions, prompting relevant follow-up questions that encourage deeper insights. Customizing your research is now more straightforward, allowing you to collect feedback from the specific audience you need. With access to over 400 filters across more than 130 countries, recruiting the perfect testers for unmoderated research has become a hassle-free process, optimizing the entire workflow for product teams. This extensive array of features not only enhances decision-making but also empowers teams to develop products of exceptional quality and effectiveness. Overall, Pathway stands out as an essential tool in the realm of product development and user research.

Media

Media

Integrations Supported

Figma
Google Sheets
Microsoft Excel

Integrations Supported

Figma
Google Sheets
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user tests
Free Trial Offered?
Free Version

Pricing Information

$175 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

User Insights

Company Website

userinsights.com

Company Facts

Organization Name

Pathway

Date Founded

2022

Company Location

United Kingdom

Company Website

pathway.cc/

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

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