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Ratings and Reviews 67 Ratings

What is UserGuiding?

Easily create engaging product walkthroughs that captivate your users. Our intuitive tool enables you to craft interactive product tours in mere minutes, eliminating the need for any programming expertise. This strategy guarantees a smooth experience for both new and returning customers alike. Effectively illustrate your product's features to newcomers, steering them towards success right from the beginning. You can also highlight and promote new functionalities through customized guides. By reaching targeted user segments at the most effective times, you can significantly boost your conversion rates. In addition, measure customer satisfaction with NPS surveys, allowing you to collect essential feedback. Moreover, empower your users with instant answers by offering interactive user manuals that enhance their experience. This not only aids in their understanding but also fosters a sense of confidence as they navigate through your product. Ultimately, a well-designed walkthrough can transform user engagement and retention, paving the way for long-term success.

What is ClickLearn?

ClickLearn makes it easier to navigate intricate business procedures by utilizing widely-used software. You are able to generate educational content in various formats and languages, which can be effortlessly published to a 24/7 accessible learning portal with a single click. A narrated video guide is available to walk you through the entire process in your chosen language. Challenge your understanding with an interactive simulation of your workplace, allowing you to assess your skills without any assistance. This immersive simulation provides a clear, step-by-step guide through the tasks at hand. The guide features precisely cropped screenshots to enhance clarity and comprehension. When you find yourself confused or in need of assistance with a process, ClickLearn Assist serves as an invaluable resource, helping you navigate new tasks in the live system without fear of making errors. Additionally, all your educational materials can be easily auto-translated with just one click, ensuring accessibility for everyone involved. This seamless integration of learning tools fosters a more effective training environment for all users.

Media

Media

Integrations Supported

Stackreaction

Integrations Supported

Dynamics 365 Customer Service
IFS
IFS Cloud
IFS Customer Engagement
IFS Maintenix
IFS Ultimo
JD Edwards EnterpriseOne
Microsoft 365
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Outlook
Microsoft Power Platform
Microsoft Word
Oracle APEX
Oracle Cloud Infrastructure
SAP BPC
SAP NetWeaver
Salesforce
Salesforce Agentforce

API Availability

API Availability

Has API

Pricing Information

$149 per month
Free Trial Offered?

Pricing Information

6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

UserGuiding

Date Founded

2018

Company Location

United States

Company Website

userguiding.com

Company Facts

Organization Name

ClickLearn

Date Founded

2009

Company Location

Denmark

Company Website

www.clicklearn.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Not specified

Categories and Features

Digital Adoption Platforms

Content Creation
Contextual Guidance
Data Validation
In-App Training
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Multiple Formats Support
WYSIWIG Editor
Webhooks

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Employee Feedback
Media Editor
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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