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What is UserGuiding?

Easily create engaging product walkthroughs that captivate your users. Our intuitive tool enables you to craft interactive product tours in mere minutes, eliminating the need for any programming expertise. This strategy guarantees a smooth experience for both new and returning customers alike. Effectively illustrate your product's features to newcomers, steering them towards success right from the beginning. You can also highlight and promote new functionalities through customized guides. By reaching targeted user segments at the most effective times, you can significantly boost your conversion rates. In addition, measure customer satisfaction with NPS surveys, allowing you to collect essential feedback. Moreover, empower your users with instant answers by offering interactive user manuals that enhance their experience. This not only aids in their understanding but also fosters a sense of confidence as they navigate through your product. Ultimately, a well-designed walkthrough can transform user engagement and retention, paving the way for long-term success.

What is Digia Engage?

Digia Engage is an autonomous platform meticulously crafted for in-app engagement, aimed at product and growth teams who wish to develop engagement experiences without the usual delays tied to app updates or engineering limitations. Unlike traditional engagement tools that merely supplement existing app frameworks, Engage functions as a Customer Engagement Platform (CEP) layer, equipped with a lightweight SDK that operates within 100 milliseconds and can be integrated in roughly 20 minutes. Once integrated, teams are empowered to implement and adjust a variety of engagement tactics, such as nudges, in-app surveys, gamification components like streaks and rewards, and campaigns triggered by specific user actions. Key features include campaigns that are activated by user behaviors, events, periods of inactivity, and significant achievements, along with in-app surveys that can achieve response rates over 30% when utilized actively. The platform also supports gamification strategies specifically designed for mobile user engagement, incorporating elements like streaks and retention mechanics, and facilitates the straightforward publication of in-app videos and story sequences without requiring a new app deployment. Additionally, its self-serve management feature enables teams to scale from a single upsell initiative to managing over ten simultaneous campaigns, all without needing to rely on developers for support. This adaptability and ease of use make Digia Engage a crucial asset for teams aiming to significantly enhance user interaction in a timely and effective manner, ultimately driving better engagement outcomes.

Media

Media

Integrations Supported

Stackreaction

Integrations Supported

CleverTap
Mixpanel
MoEngage
WebEngage

API Availability

API Availability

Pricing Information

$149 per month
Free Trial Offered?

Pricing Information

Book a Demo

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

UserGuiding

Date Founded

2018

Company Location

United States

Company Website

userguiding.com

Company Facts

Organization Name

Digia

Date Founded

2023

Company Location

India

Company Website

www.digia.tech/

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Not specified

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Video Content

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