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What is UserGuiding?

Easily create engaging product walkthroughs that captivate your users. Our intuitive tool enables you to craft interactive product tours in mere minutes, eliminating the need for any programming expertise. This strategy guarantees a smooth experience for both new and returning customers alike. Effectively illustrate your product's features to newcomers, steering them towards success right from the beginning. You can also highlight and promote new functionalities through customized guides. By reaching targeted user segments at the most effective times, you can significantly boost your conversion rates. In addition, measure customer satisfaction with NPS surveys, allowing you to collect essential feedback. Moreover, empower your users with instant answers by offering interactive user manuals that enhance their experience. This not only aids in their understanding but also fosters a sense of confidence as they navigate through your product. Ultimately, a well-designed walkthrough can transform user engagement and retention, paving the way for long-term success.

What is Nickelled?

Nickelled is an intuitive user-onboarding platform designed to simplify product tours, effectively transforming new users into loyal customers. With its code-free walkthrough creation, businesses of various sizes can swiftly onboard and convert users through engaging experiences. The platform features a user-friendly plugin that allows the development of guides on any website. Comprehensive analytics tools help businesses monitor user interaction with the guides. Additionally, Nickelled offers seamless integrations with top email, live chat, and helpdesk systems, enhancing the overall onboarding process for teams. Overall, this solution empowers companies to provide a smooth and efficient onboarding experience for their users.

Media

Media

Integrations Supported

Stackreaction

Integrations Supported

API Availability

API Availability

Pricing Information

$149 per month
Free Trial Offered?

Pricing Information

$199.99/month
Starts at $199/mo for unlimited monthly active users.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserGuiding

Date Founded

2018

Company Location

United States

Company Website

userguiding.com

Company Facts

Organization Name

Nickelled

Date Founded

2014

Company Location

United Kingdom

Company Website

www.nickelled.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Not specified

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Experience

Analytics
Dashboard
Knowledge Management
Multi-Channel Collection

Digital Adoption Platforms

Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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