Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Eurekos Reviews & Ratings
    4.8 out of 5 stars 103 Ratings
    Company Website for Eurekos
  • ClickLearn Reviews & Ratings
    4.4 out of 5 stars 67 Ratings
    Company Website for ClickLearn
  • KUKUI Reviews & Ratings
    4.8 out of 5 stars 80 Ratings
    Company Website for KUKUI
  • Bridge Reviews & Ratings
    4.3 out of 5 stars 548 Ratings
    Company Website for Bridge
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • Pipedrive Reviews & Ratings
    4.4 out of 5 stars 12,537 Ratings
    Company Website for Pipedrive
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS

What is UserGuiding?

Easily create engaging product walkthroughs that captivate your users. Our intuitive tool enables you to craft interactive product tours in mere minutes, eliminating the need for any programming expertise. This strategy guarantees a smooth experience for both new and returning customers alike. Effectively illustrate your product's features to newcomers, steering them towards success right from the beginning. You can also highlight and promote new functionalities through customized guides. By reaching targeted user segments at the most effective times, you can significantly boost your conversion rates. In addition, measure customer satisfaction with NPS surveys, allowing you to collect essential feedback. Moreover, empower your users with instant answers by offering interactive user manuals that enhance their experience. This not only aids in their understanding but also fosters a sense of confidence as they navigate through your product. Ultimately, a well-designed walkthrough can transform user engagement and retention, paving the way for long-term success.

What is Refiner?

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

Media

Media

Integrations Supported

Stackreaction

Integrations Supported

ActiveCampaign
Gmail
Google Calendar
Google Contacts
Google Forms
Google Sheets
Instagram
LinkedIn
Microsoft Outlook
Mixpanel
Nango
Segment
Slack
Todoist
Trello
Weekdone
X (Twitter)
Zapier
Zoho Analytics

API Availability

API Availability

Pricing Information

$149 per month
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

UserGuiding

Date Founded

2018

Company Location

United States

Company Website

userguiding.com

Company Facts

Organization Name

Refiner

Company Location

France

Company Website

refiner.io

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

NPS

Not specified

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Feedback Collection
Survey Management

Lead Scoring

Not specified

NPS

Not specified

Product Analytics

Not specified

Survey

Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Popular Alternatives

Product Fruits Reviews & Ratings

Product Fruits

4.9 out of 5 stars

Popular Alternatives

Qualaroo Reviews & Ratings

Qualaroo

ProProfs
4.8 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars