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What is UserJot?

UserJot streamlines the gathering of customer insights from diverse channels like Slack chats, support inquiries, emails, and spreadsheets, organizing them into boards that can be designated as either public or private, which facilitates voting, discussions, and collective prioritization by users and team members alike. With its smart grouping feature, the platform efficiently categorizes similar requests, while the voting metrics reveal trends in feature preferences, providing engineering teams with valuable direction on upcoming developments. Moreover, it produces a dynamic public roadmap that updates as ideas are refined and generates synchronized changelogs that keep users informed of new feature releases, effectively closing the feedback loop. UserJot also enables anonymous guest submissions, features a straightforward setup process that does not require credit card details, and simplifies the management of boards, votes, and discussions without necessitating manual effort. By merging the functions of feedback collection, prioritization, roadmap development, and release communication into one intuitive interface, UserJot empowers SaaS product teams to make well-informed choices, speed up feature deployment, and reduce customer churn. In addition, this all-encompassing platform fosters improved collaboration among team members, ensuring every perspective is acknowledged in the product development journey while driving innovation.

What is Dotvoter?

Create a board that is accessible and shareable with individuals from any location. This platform allows for the collection, assessment, and discussion of ideas, whether in real-time or at a time that works best for the group. Furthermore, it promotes collaboration and values a wide range of viewpoints from all contributors, enhancing the richness of the dialogue. By encouraging open communication, it ensures that every participant feels empowered to share their insights.

Media

Media

Integrations Supported

Google Calendar
Slack

Integrations Supported

Google Calendar
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserJot

Company Location

United States

Company Website

userjot.com

Company Facts

Organization Name

Dotvoter

Date Founded

2009

Company Location

United States

Company Website

dotvoterapp.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

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