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What is UserJot?

UserJot streamlines the gathering of customer insights from diverse channels like Slack chats, support inquiries, emails, and spreadsheets, organizing them into boards that can be designated as either public or private, which facilitates voting, discussions, and collective prioritization by users and team members alike. With its smart grouping feature, the platform efficiently categorizes similar requests, while the voting metrics reveal trends in feature preferences, providing engineering teams with valuable direction on upcoming developments. Moreover, it produces a dynamic public roadmap that updates as ideas are refined and generates synchronized changelogs that keep users informed of new feature releases, effectively closing the feedback loop. UserJot also enables anonymous guest submissions, features a straightforward setup process that does not require credit card details, and simplifies the management of boards, votes, and discussions without necessitating manual effort. By merging the functions of feedback collection, prioritization, roadmap development, and release communication into one intuitive interface, UserJot empowers SaaS product teams to make well-informed choices, speed up feature deployment, and reduce customer churn. In addition, this all-encompassing platform fosters improved collaboration among team members, ensuring every perspective is acknowledged in the product development journey while driving innovation.

What is IdeaLift?

IdeaLift is a cutting-edge platform that utilizes AI to enhance the management of product feedback by collecting feature requests from widely used team communication tools like Slack, Discord, and Microsoft Teams. Users can easily record their ideas with a mere emoji reaction, which streamlines the process and reduces the hassle of navigating cumbersome forms. The advanced AI technology of the platform intelligently formats each request to match your team's unique ticket style and efficiently routes it to systems such as GitHub Issues, Jira, or Linear. Key features include: • Emoji-based idea submission from Slack, Discord, and Teams • AI-powered ticket formatting customized to your team's needs • Smart detection of duplicate requests • Effortless automatic distribution to GitHub, Jira, and Linear • Integration of customer context and revenue prioritization • A public feedback portal enabling community voting • Alerts for "Shipped" updates to complete the feedback cycle No longer will important feature requests get lost in the chaos of chat discussions. With IdeaLift working quietly in the background, your team can focus on developing the features that are most important to your audience. This guarantees that critical insights are consistently captured and addressed in a timely manner, ultimately leading to improved product development and user satisfaction. By transforming the way feedback is managed, IdeaLift empowers teams to be more responsive and connected to their users’ needs.

Media

Media

No images available

Integrations Supported

Slack
Discord
GitHub
Google Calendar
Jira
Linear

Integrations Supported

Slack
Discord
GitHub
Google Calendar
Jira
Linear

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserJot

Company Location

United States

Company Website

userjot.com

Company Facts

Organization Name

Startvest LLC

Date Founded

2025

Company Location

United States

Company Website

idealift.startvest.ai

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

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